Contact us

Email

You can email the Housing Benefit Overpayment Team at hboverpayments@coventry.gov.uk

Telephone

You can also call the Overpayments Team on 024 7683 4098, but please be aware that the phone lines can be very busy. The phone lines are open during the following times:

  • Monday 9am to 12noon
  • Tuesday 10am to 12noon
  • Wednesday 9am to 12noon
  • Thursday 9am to 12noon

Online

Check your housing benefit, tell the Benefits Service about changes, and find answers to your questions.

Post

If you need to write to the Benefits Service, the address is: Revenues & Benefits, Coventry City Council, PO Box 7097, Coventry, CV6 9SL. Please note this is a postal address only.

Housing Benefit Overpayment Team

Address: Revenues and Benefits
Coventry City Council
PO Box 7097
Coventry
CV6 9SL

Telephone: 024 7683 4098