Information, advice and advocacy support

Find out about the different types of benefits available, the eligibility criteria and how to make a claim. 

A useful Government funded free and impartial service for help with money management, benefits and debt advice is Money Advice.

At Coventry City Council, we are committed to supporting our customers who experience money worries.
Whilst we are doing all we can to help our customers, we recognise there may be other debts that you need help and advice with. If you are worried about debts or have missed payments, there is also free and independent debt advice available. The government-sponsored MoneyHelper can help you find support.

We also commission a range of advice services to ensure that the needs of Coventry residents are met, these include:

Citizens Advice Coventry

Citizens Advice Coventry offers free, confidential, impartial and independent advice on a wide range of issues, including consumer, housing, child support and divorce and is a major provider of financial advice whether this is simple debt or more complex problems. Use the link above to access a range of fact sheets and other information resources or to find out how to access online, telephone or face to face advice.

Coventry Law Centre

Coventry Law Centre provides free legal advice and representation to people facing disadvantage in Coventry. The Law Centre specialises in the following areas of law: Community Care, Discrimination, Employment, Family, Housing, Asylum and Immigration, Money and Debt, and Welfare Benefits. Use the link above to find out more about the Law Centre and how to access their services.

Housing and Homelessness

Our Homelessness Prevention Service provides advice, assessment and assistance to people with a housing need. The earlier you approach the Council, the more likely it is that the Homelessness Prevention Service will be able to help you resolve your housing issues before you become homeless. 

Coventry Homefinder is the system used to gain social housing. Coventry City Council does not own any council houses, we work with registered housing providers who provide this type of housing in Coventry. Coventry Homefinder is used to advertise available properties that you can place bids on (express an interest in) in order to be considered for a property. You need to register with Coventry Homefinder to place bids on properties.