Digital transformation - Print version

What is digital transformation?

Digital transformation is the transformation of digitalising non-digital products, operations and services. Digital transformation is intended to improve user experience, value and efficiency.

The 3 Ds

1. Digitalisation: Digitalisation is using data in work process to increase ease and efficiency. It is not transforming the way you work but using digital technology to work the same way more quickly and efficiently.
2. Digitisation: Digitisation is the move from analogue data to digital data. This is simply converging data to digital format.
3. Digital transformation: Digital transformation is person-centred. Digitalisation is intended to completely transform the ways that things get done using digital technology.

The 4 focus areas of digital transformation:

1. Process Transformation
2. Business Model Transformation
3. Domain Transformation
4. Cultural/Organisational Digital Transformation

6 components of digital transformation:

1. Experience
2. Information and insights
3. Operational excellence
4. Innovation
5. Collaboration
6. Infrastructure modernisation

Digital Transformation in Adult Social Care

Using technology to put people at the heart of care - NHS Transformation Directorate (england.nhs.uk) [https://transform.england.nhs.uk/blogs/using-technology-to-put-people-at-the-heart-of-care/]

Equipment and technology

Equipment and technology can help to support you or those you care for to manage day-to-day tasks. It can help to promote and maintain independence, build confidence, provide and give peace of mind. There is a range of equipment and technology that can help you.

Further information and advice about equipment and technology. [https://cid.coventry.gov.uk/kb5/coventry/directory/adult.page?adultchannel=8]

Data Security Protection Toolkit (DSPT)

The Data Security Protection Toolkit (DSPT) is a compliance checklist conducted by West Midlands Care Association (WMCA) to measure the level of Data Protection amongst Adult Social Care providers.

There are no costs to becoming DSPT compliant, with the exception of the money required to digitise care records if the provider is using paper-based recording systems prior.

Providers will need to have their paper-based records upgraded to digital social care records (DSCR) to achieve DSPT compliance, the DTF grant can help to fund this. WMCA oversees the Digital Transformation Fund (DTF) grants and training for DSPT.

WMCA are always happy to support providers with applications and training with achieving DTF/ DSPT if needed

During CQC visits, inspectors will look at whether providers are on the compliance list or are working towards it. There is no set window to complete this, providers can check themselves against the toolkit at any time to make sure that they are compliant. Although there is no set window, providers are encouraged to ensure that they are recorded as DSPT compliant to ensure that their data is safe, secure and protected

For more information on DSPT, please attend one of WMCA’s weekly webinars [https://www.wmca.care/dspt/webinars#DSPTwebinars].