Adult Social Care contact arrangements for commissioned service providers over Christmas and New Year

Key contact information over the Christmas period for Coventry Adult Social Care:

• It will be business as usual until 5pm Tuesday 24 December 2024.
• From 5pm on 24 December until 8.30am on 27 December 2024 support will be provided by the Council's Emergency Duty Team (EDT).
• From 27 until 31 December 2024 there will be Social Work and Commissioning support available, contactable via normal channels.
• From 5pm 31 December to 8.30am 2 January 2025 support will be provided by EDT.
• The Mental Health Crisis Team will be open throughout.

There will be management cover in place to support the services on the closure days and the City Council's Emergency Duty Team (EDT) will be available for out of hours response throughout the Christmas and New Year period. 

In addition, the Hospital Social Work Team and Brokerage will be providing cover across the 7-day period with the exception of 25, 26 December and 1 January 2025.

Thank you for your continued support in arranging timely discharges from hospital and community placements over the winter period. Please ensure you have staff and management cover in place for prompt discharges back to your services. It is important we work together to maintain flow over this period from the hospital to ensure bed capacity over what will be a busy time.

Relevant contact information for the services during the closure will be: