Coventry Adult Social Care Annual Report 2022/23 (Local Account)

As was the case last year we are continuing to focus our improvement work on both our internal and partnerships programmes. The key elements of each of these areas are summarised below:

Adult Social Care improvement

This will include:

• Workforce - Developing and supporting our internal and external workforce with a focus on recruitment, retention, culture and learning and development.
• Supporting our residents – We will ensure an appropriate level of oversight and support for people who require our help. We will revisit our approaches to undertaking reviews (for planned care and support) and continually improve how we promote choice, control and independence in the way we deliver our services.
• Diversity and inclusion – We will continue our community engagement events to raise awareness of Adult Social Care, including specifically within neighbourhoods and communities whose voices are seldom heard. We will listen and respond to feedback regarding our service and share this through a newly created “We asked, you said, we did” page on our website.
• Information and engagement – We will increase the opportunities for engagement and co-production. We will contact those people who subscribe to our news bulletin and ask if they would like to be more involved and if so how and in what areas of the service they are interested in.
• Charging – Although the implementation of the ‘care cap’ has been delayed to October 2025 we will continue the work required to ensure we are prepared for this change.

Adult Social Care partnerships

This will include:

• Change and transformation – We will work jointly with Coventry and Warwickshire Partnership Trust (CWPT) and Warwickshire County Council to transform the services available to support people experiencing mental health problems.
• Improving lives – We will continue to work in partnership with health organisations to implement the improvements identified by this programme to ensure people can live independent lives in good health in Coventry.
• Digital Transformation Fund – We will utilise this funding to support the adoption of Integrated Care Records and innovative ways to support falls prevention within care home settings.
• Market development – We will find ways to develop the social care market, this includes both the range of regulated services and alternative support options. The purpose of this is to increase the range of choices available. This will involve working in partnership with the voluntary sector and community groups to improve the support available locally to adults.