Specialist equipment - Print version

Equipment and Technology can help to support you or those you care for to manage day-to-day tasks. It can help to promote and maintain independence, build confidence, and provide peace of mind. There is a range of equipment and technology that can help if you are having difficulties at home with all the things you need to do every day. For example:

• If you are having difficulty moving around your home grab rails, a stick or other equipment may make it easier for you.
• Equipment that could help you get on / off your toilet, chair or your bed.
• If cooking and using your kitchen is becoming difficult a trolley to carry food safely or a stool so that you can sit at the kitchen sink or work surface may help.
• If getting in/out of the bath or shower or just having a wash is proving difficult there is a range of equipment that could help.

Specialist equipment is also available for people with a visual and/or hearing impairment [/info/78/adult_social_care_support/1752/visual_and_hearing_impairment_team].

Information and advice

Information about equipment and technology is available on our Adult Social Care and Communities Information Directory [https://cid.coventry.gov.uk/kb5/coventry/directory/adult.page?adultchannel=8] 

You can get information and advice at the Opal Assessment and Demonstration Centre [https://www.coventry.gov.uk/theopal]. Occupational Therapists are available to demonstrate the latest equipment and to offer free advice about a range of possible solutions that may make everyday tasks easier for you. Please contact Adult Social Care for information and advice:024 7683 3003. 

If any query related to Equipment please contact Integrated Community Equipment Service: 024 7678 5353.

You can complete an online self assessment [https://cid.coventry.gov.uk/kb5/coventry/directory/adult_social_care.page] or ask for an assessment [/info/78/adult_social_care_support/980/assessments_eligibility_and_support_planning/2] by contacting Adult Social Care Direct. You can do this yourself or ask your doctor or a family member to do it for you.

About the equipment and costs

I have been assessed as needing equipment, where does the equipment come from?

Equipment is provided by Coventry Integrated Community Equipment Service (ICES).

Equipment is provided to people who live in Coventry. Some items can be provided to people who live on the outskirts of Coventry and who have a Coventry based doctor/ GP.

The equipment is usually delivered to your home and fitted by a skilled worker. If you prefer, you can collect items that do not need specialist fitting, such as pressure cushions and walking aids.

Coventry Integrated Community Equipment Service (ICES) opening times

The service is open Monday-Thursday from 8.30am to 5pm; and Friday 8.30am to 4.30pm. Deliveries and collections are usually between 8.45am and 3.30pm.

Equipment costs

The equipment is provided free and is loaned to you for as long as you need it, providing you have had a social care assessment.

Whilst you have the equipment it is your responsibility to make sure it is looked after and well maintained. If it is damaged through normal wear and tear, you may be able to get a replacement free of charge.

Equipment issues and returns

Report an equipment issue

• If you have issues with hoisting equipment please contact 024 7683 2960 (this is also the number for the out of hours emergency service)
• If you having issues with a pressure care mattress or hospital beds please contact Arjo Huntleigh on 0845 734 2000 2960 (this is also the number for the out of hours emergency service)

For issues with any other piece of equipment please contact Coventry Integrated Community Equipment Service (ICES) on 024 7678 5353.

Return equipment

Once you have finished with the equipment, you can contact Coventry Integrated Community Equipment Service (ICES) to arrange to have it collected, or bring it back to the service yourself.