Keep a list of numbers to call in emergencies or places to go for advice

Numbers you might need to get help for a medical problem:

  • Your doctor's surgery (GP)
  • Your dentist surgery
  • Your consultant
  • NHS 111 - this number is for non-emergency medical advice
  • Coventry NHS Walk in Centre: 03002 000 060

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. Visit the NHS Choices website for information and advice and to use their symptom checker.

Find out when it is appropriate to use a particular service and what you can expect from it.

Always call 999 if someone is seriously ill or injured, and their life is at risk.

Numbers you might need if you have a social care problem

You can get useful information and advice from the following organisations:

  • Carers Trust Heart of England - carers' helpline: 024 7663 2972 (option 1)
  • Alzheimer's Society - Dementia support line 0333 1503456
  • Age UK Coventry: 024 7623 1999

If you need to contact the council social care services these numbers will be helpful

  • Adult Social Care Direct: 024 7683 3003
  • Children's social care Referral and Assessment Service 024 7678 8555
  • Coventry City Council Emergency Number: 024 7683 2222 (Available outside of office hours, after 5pm Monday to Friday, Weekends and Bank Holidays)

If you are worried someone is being harmed or neglected:

Carers Trust Heart of England

Telephone: 024 7663 2972