The Early Help Module (EHM) is the recording system used by Coventry Children’s Services and its partners to record all of the early help work that takes place in the city.
The system is hosted by Coventry City Council but is used by any agency that works directly with children, young people and families.
Any service that provides support to a child, young person or family that is beyond their universal offer is classed as early help.
Having a shared system is recognised as being the most effective way to share information securely and avoid agencies recording in isolation.
We have included the Step by Step Guide [https://www.coventry.gov.uk/downloads/file/38089/step-by-step-guide]on how to use EHM and a series of instructional videos to accompany the guide.
To gain access to EHM you are required to attend a 2 hour training session. The sessions are free to access and are delivered via Microsoft Teams.
For a list of the training dates or if you have any questions relating to EHM, please send an email to: steven.turner@coventry.gov.uk [mailto:steven.turner@coventry.gov.uk]
Downloadable documents
A blank copy of the Early Help Assessment [https://www.coventry.gov.uk/downloads/file/31787/early-help-assessment-form]
A blank copy of the Early Help Plan [https://www.coventry.gov.uk/downloads/file/43454/early-help-plan-blank-form]
Step by step guides
- Updated - How to start and complete an Early Help Assessment [https://www.coventry.gov.uk/downloads/file/38393/how-to-start-and-complete-an-early-help-assessment]
- Updated - How to start and complete an Early Help Plan [https://www.coventry.gov.uk/downloads/file/38394/how-to-start-and-complete-the-early-help-plan]
- Updated - How to start and complete a Team Around The Family Meeting [https://www.coventry.gov.uk/downloads/file/38395/how-to-start-and-complete-the-team-around-the-family-stage]
Videos
EHM Promotional video [https://youtu.be/YK6cw-7fPsA] - Take a look to see what some of our many EHM users think of using the system.
View the playlist [https://www.youtube.com/playlist?list=PLhpduM3svftBaaryi4HPn1zLqkXuw-Wp4] or select a video from the list below.
Specific video guide for Health Workers
- How to upload a document from Lorenzo [https://youtu.be/mmQSdSXkJe0]
Getting started
- How to log in [https://youtu.be/qsQWN2fTjqM]
- The home page [https://youtu.be/dCQRmQ9gMxM]
- How to find an adult or child [https://youtu.be/pZXFGvpCmkQ]
- How to add a general note [https://youtu.be/XJxv7aKtgdQ]
- How to add a key agency [https://youtu.be/9wSsrwXxvj0]
- How to create a new record [https://youtu.be/L2uIMBIBi2c]
The early help episode
- How to start an early help episode [https://youtu.be/NJRd3vbg1qw]
- The consent stage [https://youtu.be/ePGssCvUndI]
- The early help assessment [https://youtu.be/Ezb2acQ5LWk]
- The early help plan [https://youtu.be/LrgErVwJ6Lg]
- How to add a case note and a document [https://youtu.be/vcV7K6oKP1U]
How to start and complete the Supporting Families Outcome Plan (SFOP)
- How to start and complete the Supporting Families Outcome Plan (SFOP) [https://www.coventry.gov.uk/downloads/file/39089/how-to-start-and-complete-the-supporting-families-outcome-plan-sfop-] Word Guide
- How to start the Supporting Families Outcome Plan (SFOP) [https://youtu.be/kBqTMFasw8k] Video Guide
- How to start the front page and record the evidence [https://youtu.be/-685PAOYMoA] Video Guide
- How to record the outcomes and send the SFOP for Management Oversight [https://youtu.be/JWcHxiRjans] Video Guide
The Family Matters Meeting
- How to use EHM for the Family Matters Meeting [https://youtu.be/zPfCDkK0W0I] (video)
- Step by Step guide for partner agencies (word document) [https://www.coventry.gov.uk/downloads/file/36216/the_family_matters_meeting_step_by_step_guide_for_partner_agencies]
- Step by Step guide for Professional Support Service (word document) [https://www.coventry.gov.uk/downloads/file/26023/recording_a_family_matters_meeting_step_by_step_guide_for_professional_support_service]