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Who else can I complain to?

If your problem has not been put right, you can take your complaint to the Local Government and Social Care Ombudsman.

You will need to provide a copy of your final complaint response, so your complaint can be considered.

Ombudsman contact details

Website: www.lgo.org.uk
Telephone: 0300 061 0614
Opening hours: Monday to Friday - 10am to 4pm (except public holidays)

Comments, compliments and complaints - general

Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL

Telephone: 0808 583 4333