Complaints to the Local Government and Social Care Ombudsman

Reporting of Ombudsman Complaints and Reports [https://edemocracy.coventry.gov.uk/documents/s15781/Reporting%20of%20Ombudsman%20Complaints%20and%20Reports.pdf]

Annual Review letters

Local Government and Social Care Ombudsman's Annual Review Letters [https://www.lgo.org.uk/information-centre/councils-performance/council/Coventry%20City%20Council]