Following a change to government legislation, the council has taken a decision to increase the council tax charge in respect of second homes with effect from 1 April 2025. This means that a 200% charge will apply to properties which:

  • Are no one's sole or main residence
  • Substantially furnished

We are undertaking this review in conjunction with Civica, to ensure our records are accurate and there has not been a recent change.

We may need to contact you again for more information, so it is helpful if you provide us with an email address or telephone number. Or, if you need assistance with what evidence you may need to provide, phone 0300 373 5446.

What happens if I don't complete and return the form?

We will assume that the circumstances have not changed and your council tax bill from 1 April 2025 will include the second home premium. 

What happens if I return the form after the 21-day deadline given?

As long as the form is returned within a reasonable amount of time, you will not be penalised. If the form is very late, you may end up receiving a reminder letter. If you do receive a reminder letter, you should complete the form as previously requested.

I have already informed the council of a change in circumstances. Do I need to complete and return the form?

Yes, please include all the details of your current situation.

Who are Civica?

Civica provides services in revenues and benefits processing work for many local authorities throughout the country. Civica has a dedicated and specialist team if experienced council tax officers to carry out discount reviews. The law allows for the contracting out of council tax functions.

Why am I being asked to return my information to a Pershore address?

All returned forms are being handled by Civica at their specialist mailing centre at Pershore. The information you provide will be electronically scanned on to your council tax account.