Resources
Good Things Foundation [https://www.goodthingsfoundation.org/our-network/] - National Digital Inclusion Network
A network made up of over 5,000 community partners in the UK with an aim of helping people gain the support and skills they need to change their lives and overcome social challenges. Being part of the network also enables access to the National Databank, [https://www.coventry.gov.uk/cov-connects/connectivity-devices/3] National Devicebank, training opportunities and other funding opportunities [https://network.goodthingsfoundation.org/funding-and-services] for digital inclusion activity.
We can offer support to register and include your organisation on our #CovConnects map to increase awareness to residents of the support available in your locality. Please contact us on CovConnectsDigital@Coventry.Gov.Uk [mailto:CovConnectsDigital@Coventry.Gov.Uk]
Digital champion training for your staff volunteers
Digital champion training can enable your team to feel more confident and skilled in supporting residents to become digitally enabled.
If you would like to learn more or request digital champion training, then please contact us on covconnectsdigital@coventry.gov.uk [mailto:covconnectsdigital@coventry.gov.uk].
You will find a number of helpful resources on the #CovConnects homepage under ‘Digital skills [https://www.coventry.gov.uk/cov-connects/digital-champions/3]’ to help you improve your own skills and provide support to others.
Essential digital skills framework [https://www.gov.uk/government/publications/essential-digital-skills-framework]
The essential digital skills framework defines the digital skills adults need to safely benefit from, participate in and contribute to the digital world. Use this to assess the digital gap within your organisation or in the communities you work with.
Adult Education
If you are interested in getting support for teaching your staff or service users digital skills, then please contact Adult Education at aesict@coventry.gov.uk [mailto:aesict@coventry.gov.uk].
#CovConnects
Guides and toolkits
Digital inclusion stats and facts [https://www.goodthingsfoundation.org/discover/digital-inclusion-resources/running-a-hub/digital-inclusion-stats-facts]
A list of data sources from Good Things Foundation you can dip into whenever you need to demonstrate the need for helping people to get online.
How to register on Learn My Way [https://www.goodthingsfoundation.org/discover/digital-inclusion-resources/learning-and-skills/how-to-register-on-learn-my-way]
A short video from Good Things Foundation explaining the registration process for creating a Learn My Way account. It highlights what information you need to register and how to verify your account.
AbilityNet [https://abilitynet.org.uk/] - a digital world accessible for all
Wealth of resources and guides to enable older and disabled people to access technology. AbilityNet also provides friendly DBS-checked tech volunteers offering free IT support to older people and disabled people of any age, anywhere in the UK. You can request support via:
- Calling the helpline on 0800 048 7642 (freephone and minicom) during UK office hours
- Email enquiries@abilitynet.org.uk [mailto:enquiries@abilitynet.org.uk]
Digital Inclusion Evaluation Toolkit [https://www.gov.uk/government/publications/digital-inclusion-evaluation-toolkit]
The Digital Inclusion Evaluation Toolkit is a step-by-step process that will help you to evaluate the impact of your digital inclusion project. It will enable you to prove to others how successful your project has been at creating change. It will also show you where your project could be improved so it has an even greater impact.
Essential digital skills framework [https://www.gov.uk/government/publications/essential-digital-skills-framework]
The essential digital skills framework defines the digital skills adults need to safely benefit from, participate in and contribute to the digital world. Use this to assess the digital gap within your organisation or in the communities you work with.
Stop Hate UK: Misinformation and "fake news" [https://www.stophateuk.org/about-hate-crime/what-is-online-hate-crime/misinformation-and-fake-news/]
This website explains the difference between misinformation and fake news. It also highlights ways to fact check and what you can do if you see misinformation.
More resources from Good Things Foundation [https://network.goodthingsfoundation.org/resources]
Good Things Foundation have lots of resources for organisations to support your journey in helping people to feel digitally included. Some resources are only available to members of their National Digital Inclusion Network, which is free to join. [https://www.goodthingsfoundation.org/network]
#CovConnects
Digital exclusion insights
Digital exclusion in Coventry [https://coventry-city-council.github.io/connected-nations/]
Here you can explore our local digital exclusion insights. This data can be explored at both a city-wide and local level, and cross-matches multiple data sources which you can explore and filter.
Digital Poverty Alliance Research & Insight Directory [https://digitalpovertyalliance.org/dpa-directory-for-research-and-insights/]
This page is designed to allow quick access to the latest reports and insights for practitioners and policy-makers.
Digital inclusion stats and facts [https://www.goodthingsfoundation.org/discover/digital-inclusion-resources/running-a-hub/digital-inclusion-stats-facts]
A list of data sources from Good Things Foundation you can dip into whenever you need to demonstrate the need for helping people to get online.
What we Know About Digital Inclusion [https://www.goodthingsfoundation.org/policy-and-research/research-and-evidence/research-2024/digital-inclusion-datasets#:~:text=Key%20datasets%20used%20to%20track%20digital%20inclusion%20and,%28CDI%29%20are%20relied%20on%20to%20track%20digital%20inclusion.]
A comprehensive read from Good Things Foundation offering an overview of the main UK datasets on digital inclusion. It is a collaboration by Good Things Foundation, Lloyds Banking Group, Nominet, and University of Liverpool.
NHS Digital – What we mean by digital inclusion [https://digital.nhs.uk/about-nhs-digital/corporate-information-and-documents/digital-inclusion/what-digital-inclusion-is]
A summary of what digital inclusion is, what the barriers are and who is most likely to be affected.
Consumer Digital Index – Lloyds Bank [https://www.lloydsbank.com/banking-with-us/whats-happening/consumer-digital-index.html]
The Consumer Digital Index is the UK’s largest measure of digital and financial lives. It also contains the UK Essential Digital skills benchmark a measure of the fundamental tasks needed to access the online world, and the essential digital skills needed for life and work. Lloyds Bank commission this report on behalf of the Department for Education and to date over 16,000 individuals have been interviewed on the telephone or face-to-face.