Quality assurance is about assessing the quality of the work we undertake to safeguard adults at risk and understanding the impact of this work in terms of its effectiveness in helping to keep vulnerable adults safe, improve outcomes and making a positive difference to their lives. Effective quality assurance will contribute to a culture of continuous learning and improvement. The Quality Assurance and Continuous Improvement Framework is a vehicle through which partner agencies and a wider cohort of organisations can demonstrate their contribution to effective safeguarding services in Coventry.
View our Quality Assurance and Continuous Improvement Framework [https://www.coventry.gov.uk/downloads/file/39777/csab-qa-assurance-and-continuous-improvement-framework-2022-23]
Coventry Safeguarding Adults Board Multi-Agency audits
Multi-agency audits provide a valuable means of identifying strengths and areas of good practice alongside key lessons for improvement; having a systematic auditing process in place allows the CSAB to monitor the quality of practice and target areas that require further development.
Care Act Compliance Audit 2014
The statutory guidance issued to support the Care Act 2014 states “Each SAB should…determine its arrangements for peer review and self-audit”; the CSAB therefore completes a piece of multi-agency assurance work every 2 years, to understand agencies’ general compliance with the Care Act 2014. The audit assesses each organisation against standards based on the requirements of the Care Act 2014, and throughout the process consideration must be given to evidencing improved outcomes for adults as a result of the arrangements. The audit affords the CSAB with an overview of the safeguarding arrangements that are in place within partner agencies identifying:
- Strengths, so that good practice can be shared
- Common areas for improvement where organisations can work together
- Single agency issues that need to be addressed
- Partnership issues that may need to be addressed by the CSAB
- Issues that need to inform the Board’s priorities and strategic plan
QA Training
The CSAB’s Quality, Assurance & Performance Subgroup is responsible for seeking assurance that actions have been implemented and that they lead to a positive impact on outcomes for vulnerable adults in Coventry.