Hospital alerts process - Video and audio transcripts

So hello, my name is Lynette Parsons and I'm the Head of Safeguarding and  

Designated Safeguarding Nurse at Coventry and Warwickshire Clinical Commissioning group.  

This presentation aims to support professionals who might need to manage a local, regional  

or national safeguarding incident and raise a health safeguarding alert.  

To assist you in understanding the process a flow chart has been agreed,  

which I will walk you through.
 
First part of the process occurs in Children’s Services.  

Children’s Services case discussion. The Social Worker identifies the potential  

need to raise a health or hospital safeguarding alert. The Social Worker will need to schedule a  

case discussion with their Team Manager and the Operational Lead and agree the  

alert details and where the alert needs to be raised so that it can be targeted and  

proportionate and notify only relevant health providers and hospitals that are required.  

All decisions and actions need to be clearly recorded on Protocol  

and a need to know completed and sent to the Children’s Services Leadership Team.  

The Child Protection Information Alert System. So the Social Worker Raises a Child  

Protection Information System, that’s CPIS, Alert for a child and / or the mother via  

the email address. LCShelp@coventry.gov.uk. The second part of the process is conducted in  

partnership with Children’s Services and the Head of Safeguarding Designated Nurse at the Clinical  

Commissioning Group. This part is the liaison with that Head of Safeguarding Designated Nurse.  

The social worker will contact the Designated Nurse for Safeguarding to arrange a virtual  

case discussion via CWCCG.safeguarding@nhs.net. The case discussion with the Head of Safeguarding  

Designated Nurse and completion of the health form is incredibly important.  

The purpose of the case discussion with the clinicians involved should  

clearly identify what action may have already been taken by Children’s Services,  

as well as any and all services likely to come in contact with the subject.  

This may include primary care, so do they have a GP or a pharmacist that they contact regularly? If  

they had any contact with the ambulance services? What are their places of education saying? And  

do they have any police reports as the victim or possible perpetrator?  

Additionally, considerations need to be from wider services and community assets.  

Do they use food banks? Are there any specific  

eateries or do they have any club or faith venues that they visit?  

It's always better to have the case discussion and decision making on the safeguarding referral  

with several professionals involved, especially with those from the MASH.  

In the case of an unborn child, the designated professional should ensure that the Local  

Authority partners have put the Child Protection Information Sharing System and put that alert on.  

The local multi agency network, including the GP and any health care providers with  

an active care plan, should decide what, if any, further actions will be necessary  

and what role Health need to undertake with those agreed actions.  

So, following the case discussion, the Social Worker will complete the health alert form,  

which you can see on the right-hand side of your screen, and return it to the email address  

CWCCG.safeguarding@nhs.net to raise the alert. And that will be actioned by the Head of  

Safeguarding and with the agreed hospital and health providers identified.  

When the child or adult is found or the issues have resolved or the parent gives birth,  

the Social Worker will liaise and withdraw the alert via the same email address.  

Please do use the flow chart to assist you in the process. Thank you for listening.