What is a Family Hub?

A worker at a Family Hub holding and smiling at a baby

A Family Hub is a welcoming place where children, young people and families of all ages can seek help and support, and to experience activities that enable your family to thrive.  Whether you’re a parent with young children, a teenager, or anyone in between, a Coventry Family Hub is the place to go to connect you with the help and guidance to ensure you receive the right help at the right time with the right people.  By collaborating with various services, agencies and teams, the Family Hub helps residents access a wide range of services, providing information, advice, and support tailored to your individual circumstances

Who can access a family hub?

Family Hubs offer a diverse range of services designed to meet the needs of the entire family and the broader community. From universal offerings like Baby Health Clinic to personalised support addressing the specific requirements of your child and family, a Coventry Family Hub is inclusive and accessible to everyone.

Examples of services offered

Examples of services offered include:

  • Parenting support
  • Stay and play sessions that help children be ready for school
  • Baby and Me sessions to help children get the best start in life and parents make new friends and local connections
  • Assistance for children with special educational needs and their families
  • A range of child and family health activities, including a baby well-being clinics and infant feeding advice
  • Guidance on managing finances and getting back into work or training
  • Family support which may be offered within the home
  • Relationship support
  • Targeted youth support for young people aged 11 to 19

Anyone can come to a Family Hub and all the offer is FREE!

How do I get help from a family hub?

You can drop into any of our eight Family Hubs during operating hours from 8.30am to 5pm, call 0800 8870545, or have someone who is familiar with your situation request help on your behalf.  Regardless of where you live within the city, Family Hubs are ready to provide support. We run a daily “Here to help” offer so you can get help and advice as soon as you contact us. Many of the support staff working in Family Hubs also visit different locations throughout the city, such as community centres, schools, or health clinics. This collaborative approach ensures the Family Hub offer is available to all, even if you are unable to visit a Family Hub building, and support can be arranged either in your home or within your local community.