Help and support for your family - Print version

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There is help and support available.

  • Do you need help with providing healthy food for your family and being more active?
  • Are you worried about how you will pay your bills?
  • Would you like help getting a job or to access some training?
  • Are you worried about a child or adult, and not sure how to help?

To find help in Coventry, you can:

  • Visit the Family Information Directory [http://www.coventry.gov.uk/cfid] to find lots more information on activities for children
  • Call Coventry City Council freephone hotline number 08085 834 333, available Monday to Friday 9am - 5pm
  • Use our Cost of living online chat [https://www.coventry.gov.uk/costofliving]
  • Call the Emergency Duty Team on 024 7683 2222 if it’s after 5pm and you’re worried about the safety of a child or adult

Family support

Domestic abuse and sexual violence

Adult mental health

Employment and training

Family health

  • Family Health and Lifestyle Service 024 7518 9190
  • Chat Health 07507 331949
  • Rise Mental Health and Emotional Wellbeing Service (CWPT) 0300 200 2021 Between 8am and 8pm or 24/7 Crisis Line. For urgent calls and young people who are experiencing a mental health crisis contact the 24/7 Rise Crisis team on 08081 966798 option 2
  • Kooth [http://www.kooth.com] - Kooth is a free online service offering emotional and mental support for children and young people

10 top tips to help with the cost of living

  1. If you are working, check you are receiving the national minimum wage
  2. If you are on a low income (in or out of work) check if you are entitled to Universal Credit [https://www.gov.uk/universal-credit] or receiving all benefits you could.
  3. You can ask for money for essential items like food, clothing, fuel, and white goods. Apply for a Household Support Fund (HSF) [http://www.coventry.gov.uk/householdsupportfund] online or call 08085 834 333 or apply via
  4. Get help with paying your rent by applying for a Discretionary Housing Payment (DHP) 024 7683 3773 www.coventry.gov.uk/dhp
  5. Look to see if you can apply for Council Tax Support [http://www.coventry.gov.uk/counciltaxsupport] and ask for your Council Tax to spread over 12 months to reduce your monthly bill.
  6. Become a member of one of the Social supermarkets/Food Hubs [https://www.coventry.gov.uk/socialsupermarkets] so you can get £20-25 worth of food for a £4 membership every week.
  7. Get help with school uniform, school shoes, clothing from Clothing Coventry [https://clothingcoventry.org].
  8. Contact your energy supplier if you are finding it hard to pay your bill. Also contact the Warm and Safe Homes advice Line: 0800 304 7159, or Act on Energy 0800 988 2881
  9. Emergency free food and support can be accessed through the Coventry Food Banks. Contact them on 024 7699 3770.
  10. Get help with your water bill by applying to the Big Difference Scheme with Severn Trent on 0345 7500 500
     

Local support agencies

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