Taxi licensing - trade
Bulletins
- Hackney Carriage Conditions of Fitness [https://www.coventry.gov.uk/downloads/download/2943/hackney_carriage_conditions_of_fitness]
- Vehicle Emissions Guidance September 2019 [https://www.coventry.gov.uk/emissionlicensingguidance]
Renewals and applications
Existing drivers, proprietors and operators can pick up application packs from the Taxi Licensing Office. The following information documents are downloadable, however the applicant is still required to complete an application form to submit with their application in person at the Taxi Licensing Office.
Your driver's application/renewal will be placed on the National Register of Taxi Licence Revocations, Refusals and Suspensions (NR3S). This register will be consulted in connection with your application/renewal. Your personal data will be placed on this register if at any time your licence is revoked or renewal refused.
For certain applications an online Disclosure and Barring Service [https://www.gov.uk/government/organisations/disclosure-and-barring-service] (DBS) enhanced disclosure needs to be completed and submitted online before the driver's application is submitted in person with DBS supporting documents and payment at the Taxi Licensing Office. See the Driver Information Document for details concerning online DBS enhanced disclosures. Also a Driving and Vehicle Licensing Authority [https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency] (DVLA) enquiry form 014 may need to be completed and returned in person to the Taxi Licensing Office. The Taxi Licensing Office does not accept applications for new or existing licences through the post.
Please note: children must not be brought into Whitley Depot even if they are left supervised in a vehicle.
Information documents
These documents are regularly updated therefore you should ensure that you are consulting the most recent when submitting an application.
- Taxi Licensing Policy Document 2022-2027 [https://www.coventry.gov.uk/downloads/file/39282/taxi-licensing-policy-document-2022-2027]
- Driver Information Document [https://www.coventry.gov.uk/downloads/download/417/driver_information_document] (Hackney Carriage and Private Hire)
- Vehicle Proprietors Information Document [https://www.coventry.gov.uk/downloads/download/418/vehicle_proprietors_information] (Hackney Carriage and Private Hire)
- Operator Information Document [https://www.coventry.gov.uk/downloads/download/419/operator_information_document] (Private Hire)
- Vehicle Inspection Manual [https://www.coventry.gov.uk/downloads/download/1635/vehicle_inspection_manual]
Application forms
- Hackney Carriage Driver Renewal/Re-Grant/Additional application form [https://www.coventry.gov.uk/downloads/download/5948/form---hcd-renewal-application]
- Private Hire Driver Renewal/Re-Grant/Additional application form [https://www.coventry.gov.uk/downloads/download/5949/form---phd-renewal-application]
- Hackney Carriage Vehicle Proprietor application form [https://www.coventry.gov.uk/downloads/download/5950/form---hcv-application]
- Private Hire Vehicle Proprietor application form [https://www.coventry.gov.uk/downloads/download/5951/form---phv-application]
- Private Hire Operator application form [https://www.coventry.gov.uk/downloads/download/7598/private-hire-operator-application]
Handbooks and brochures
Hackney Carriage Vehicle Owner's handbooks and brochures are available below to download. The Owners' Handbooks in particular show how to correctly secure a wheelchair;
- TX4 Owners Handbook [https://www.coventry.gov.uk/downloads/download/2171/owners_handbook_tx4]
- TX4 Euro 5 Brochure [https://www.coventry.gov.uk/downloads/download/2173/london_taxi_tx4_euro_5_brochure]
- Mercedes Vito Owners Handbook [https://www.coventry.gov.uk/downloads/download/2172/owners_handbook_mercedes_vito]
- LEVC TX Owners Handbook [http://www.levc.com/ownership/understanding-tx/]
Loading of wheelchair into a hackney carriage vehicle (LTC TX2 or TX4)
The following video shows a manual wheelchair being correctly and safely loaded and secured in a hackney carriage vehicle.
Privacy Notice [https://www.coventry.gov.uk/info/19/licensing_and_regulation/3222/taxi_licensing_privacy_notice]
The following video shows an electric powered wheelchair being correctly and safely loaded and secured in a hackney carriage vehicle;
Loading of wheelchair into a hackney carriage vehicle (LEVC TX)
LEVC TX electric hybrid vehicle instructions [http://www.youtube.com/watch?v=dJ3xRIwgHqM].
The following leaflet gives advice to hackney carriage drivers in taking passengers in electric or manual wheelchairs.
Download the loading of wheelchair information leaflet [https://www.coventry.gov.uk/downloads/download/2552/advice_for_hackney_carriage_drivers-customers_in_wheelchairs].
Privacy Notice - how we use your data [https://www.coventry.gov.uk/info/19/licensing_and_regulation/3222/taxi_licensing_privacy_notice]
Taxi licensing office
Address: Whitley Depot259 London Road
Coventry
CV3 4AR
Advertising Livery on Hackney Carriages
The Taxi Licensing Office allows advertising livery on hackney carriages. Artwork in colour showing where the livery will be applied to the hackney carriage must be supplied together with a covering letter and must comply with the Advertising Guidelines [http://www.coventry.gov.uk/downloads/download/422/hackney_carriage_and_private_hire_vehicle_advertising_guide] for Hackney Carriage Vehicles.
Taxi licensing office
Address: Whitley Depot259 London Road
Coventry
CV3 4AR
Taxi Licensing legislation
There are two main Acts, which cover Hackney Carriage and Private Hire:
- Town Police Clauses Act 1847
- Local Government (Miscellaneous Provisions) Act 1976
Both of these Acts are obtainable from Her Majesty's Stationery Office (HMSO) [http://www.legislation.gov.uk/]. The main central library in Coventry also holds a copy of the Town Police Clauses Act 1847 together with Coventry City Council's by-laws, which gives additions to this Act.
Taxi licensing office
Address: Whitley Depot259 London Road
Coventry
CV3 4AR
Hackney Carriage fares
Hackney Carriage Fares are reviewed after consultation with the Coventry Taxi Association and any proposed changes have to be agreed by Coventry City Council. Any proposed changes are advertised in the local media and objections are then heard by the Council and a decision made.
- Hackney Carriage Fares [http://www.coventry.gov.uk/downloads/download/433/fare_chart_hackney_carriage_2008_no_mile_for_2009] in Coventry
- Guide to Hackney Carriage Fares [http://www.coventry.gov.uk/downloads/download/433/fare_chart_hackney_carriage_2008_no_mile_for_2009] in Coventry
Taxi licensing office
Address: Whitley Depot259 London Road
Coventry
CV3 4AR
Hackney Carriage Ranks and Feeder Lanes
Coventry City Council provides taxi ranks and taxi feeder lanes in Coventry. These can only be used by Coventry licensed Hackney Carriage Vehicles.
The Hackney Carriage Ranks are put and amended by Traffic Road Orders and not Taxi Legislation therefore any queries regarding Hackney Carriage Ranks should be addressed to Traffic Management on TrafficManagement@coventry.gov.uk [mailto:TrafficManagement@coventry.gov.uk] or telephone 024 7683 2062 or 024 7683 1221.
Taxi licensing office
Address: Whitley Depot259 London Road
Coventry
CV3 4AR
Is it an offence to smoke in licensed hackney carriage and private hire vehicles?
It is an offence for anybody to smoke in licensed hackney carriage and private hire vehicles.
A minimum of one no-smoking sign is required in private hire vehicles. A minimum of two no-smoking signs are required in hackney carriage vehicles (one in the driver's compartment and one in the passenger's seating area). Failure to display no-smoking signs is an offence. Failure to prevent people from smoking in a licensed hackney carriage or private hire vehicles is an offence.
Enforcement of these offences is carried out by Coventry City Council's Environmental Health Team.
Taxi licensing office
Address: Whitley Depot259 London Road
Coventry
CV3 4AR