Coventry City Council complies with the Data Protection Act and the UK GDPR and is registered with the Information Commissioner’s Office (ICO) as a Data Controller.
This Privacy Notice explains how personal information is going to be used, what for, who it will be shared with and why.
Why we collect and use Personal Data about you
We collect and hold personal information relating to the completed application form because it is necessary to deliver the Heritage Open Day Programme.
We use this information to:
- Promote the event and coordinate activities
- Evaluate attendance at events
- Arrange promotional materials
- Answer queries and complaints
- Collect feedback to improve our service
What information do we collect about you?
- Name
- Email address
- Telephone number
Who we share your personal Data with
We will share data with:
- The National Heritage Open Days organisers for details to be presented on their national website and included in their online directory.
- Coventry City Council’s Marketing and Communications teams to promote Heritage Open Day events
How long will we keep your information?
We will only keep your information for as long as we need to so we can give you the service you need, unless we must keep it for legal reasons. In normal circumstances, the Council will retain personal information for a period of one year from the end the Heritage Open Day event.
Your Rights
You have the right to:
-
Ask to see the personal information we hold about you
- Withdraw consent (see below)
- Ask us to change information we hold about you if it is wrong
- Ask us to delete the information we hold about you
- Ask us to limit the way we use your personal Information
- Ask for human intervention regarding decisions made about you by a computer
- Data portability (have your data transferred to another Authority)
- Complain to the Information Commissioner’s Office
To exercise any of these rights please contact the Events Team by email: events@coventry.co.uk
Withdrawal of Consent
Where personal data is processed on the basis of consent, you will have the right to withdraw that consent.
Complaints
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances, you can contact the Data Protection Team (DPO) and request a review of the decision.
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner’s Office at:
The Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.
Date of last review: March 2023