older lady with a trolley supported by a younger lady coming out of a pharmacy

Residents of Coventry and Warwickshire are invited to complete a short online survey about their experience of pharmacy services to assess future and current needs in the area.

The survey is open until 31 January and is being conducted by Coventry City Council and Warwickshire County Council on behalf of their Health & Wellbeing Boards.

The results of the survey will help shape the future of local pharmacy services and create the Pharmaceutical Needs Assessment (PNA).

Councillor Kamran Caan, Cabinet Member for Public Health and Sport at Coventry City Council, said: “Pharmacies are an important part of local communities and it is important that people have their say to help us understand if current services are still meeting the needs of residents.

“This will also help us understand where pharmacies are already performing well and identify any potential gaps to service delivery that need improvement so the Council, NHS partners and other health services can ensure everyone gets access to the best services possible.”

The PNA helps inform decisions about future changes to pharmaceutical services across Coventry and Warwickshire. The survey results will also help to commission NHS-funded services that can be provided by local community pharmacies. The PNA will also be used by local authorities and Coventry and Warwickshire Integrated Care Board (ICB) when commissioning services to meet local health needs and priorities.

Feedback from residents will help develop a draft Pharmaceutical Needs Assessment which will then be available for public consultation in Spring 2025.

The survey is anonymous and confidential and anyone who uses a local pharmacy is invited to give their views by visiting coventry.gov.uk/pharmacysurvey

Published: Wednesday, 8th January 2025