
Approximately 67 per cent of households in the city pay by Direct Debit, which is the easiest way to pay your Council Tax, especially if you're worried about forgetting to pay.
Instead of making the payment directly, Direct Debit means the Council take the amount out of a person’s bank account, when it is due.
It also means the customer is protected by the Direct Debit Guarantee. If they wish to change the way that they pay and switch to Direct Debit the online instruction is simple to complete.
For anyone who currently pays their Council Tax in 10 instalments and want to switch to 12, this can be requested by completing this quick form.
A change of circumstance
The Council also want people to get in touch if their circumstances have changed by applying to us for a Council Tax Discount.
Anyone eligible will get a discount on their bill. For example, if just one person is living in the household - where before there was two or more - the bill will be reduced by 25 per cent.
Also, people who are claiming Universal Credit or other benefits may not automatically receive council tax support, but they can make a claim to ensure they don’t pay more than they need to. Make a claim for council tax support or for more information.
Cllr Richard Brown, Cabinet Member for Finance, said:
“It’s important that people contact us if they want to change the way they pay, can’t afford to pay or have a change of circumstances when it comes to paying Council Tax.
“Most people find it easiest to pay by Direct Debit but if you don’t it is quite easy to switch. Also, I’d encourage anyone who may have a query to get in touch and if anyone is eligible for support with a reduction on their bill they can get help.”
Anyone who may no longer want to receive a paper copy bill can visit Council Tax - Sign up to paperless billing - Data protection - Coventry City Council