Anger management
This two- hour course will enable delegates to discuss anger issues, gain a better understanding of anger and to develop skills to manage anger.
Target group
The course is aimed at all employees who want to explore their anger and develop strategies to help manage rage and anger.
Outcomes of the course
Delegates will be able to explore the issues and be better equipped to deal with any anger that may arise for themselves, and for those around them.
The study topics include
- How we define anger
- Effects of anger physically and mentally
- Behavioural and psychological elements
- Strategies for dealing with our own anger and the anger of others
Creating self esteem
This 2-hour course is designed to improve self-esteem. Self-esteem is essential to individual functioning and wellbeing. Without self-esteem, individuals may lack confidence and assertiveness, which can lead to interpersonal problems and difficulties at work. Developing good self-esteem is fundamental to individual growth and development on all levels of life, including successful workplace functioning.
Target group
This workshop is suitable for anyone wishing to look at the subject of self-esteem, who wish to build better self-esteem for themselves and have a better understanding of others needs and behaviour.
Outcomes of the course
Delegates will improve their knowledge of self-esteem and how it affects themselves and others. They will also develop ways to build and maintain their own self-esteem.
The study topics include
- What is self esteem
- Self-esteem and its impact of life activities
- What it means to have self esteem
- Understanding the behaviour of others
- Building self-esteem
- Maintaining self-esteem
Dealing with dysfunctional relationships at work
This two-hour course will enable delegates to have a better understanding of the behaviour and attitude of individuals, the impact it can have on you, and the difficulty this can create at work.
Target group
This course is aimed at any employees who have experienced problems with work colleagues.
Outcomes of the course
The course aims to demonstrate skills in addressing the problems created, and to enable participants to practice and gain confidence in dealing with difficult people
The study topics include
- Raising awareness of difficulties encountered
- The possible outcome if you fail to address the issues
- Ten productive ways to deal with co-workers’ difficulties
- Possible use of mediation
Emotional resilience
This 2-hour course focuses on emotional resilience, which can be described as our ability to bounce back from adversity and setbacks. Emotional resilience is a skill which can be learned through training and development. When challenges arise, emotionally resilient people remain committed and increase their efforts. A key aspect of being resilient is accepting that change always creates opportunities as well as problems to be solved.
Target group
This course is designed for anyone who wishes to learn about their own emotional resilience and how to build their emotional resilience.
Outcomes of the course
This workshop introduces delegates to practical tools and techniques that aim to increase their confidence in their ability to bounce back from the many pressures and adversities they encounter in today's workplace.
The study topics include
- What is resilience
- Resilient mind-sets
- Building a resilient mindset
- Maintaining emotional resilience
The human element in conflict and aggression
This two-hour course will enable delegates to have the understanding and confidence to defuse aggression which could lead to confrontation and violence.
Target group
Any employee likely to be confronted by aggression in their day to day work activities.
Outcomes of the course
Delegates will gain a better understanding of their own reactions and the behaviour of others. This includes the impact of their own behaviour in difficult situations, understanding body language, (the unspoken messages transmitted between individuals) and the techniques to use to defuse aggression in others.
The study topics include
- Defining conflict
- The signs of aggression in others
- The pitfalls – negative reactions
- Body language, the unspoken message
- Psychology behind the calm approach
- Personal safety – what to do, what not to do
Managing addiction
Overview
This course will enable delegates to have a better understanding of alcohol and the recommended units for individuals.
It will look at the general misuse of drugs using alcohol as the main example.
It will also look at the effect the misuse has on individuals and see the cycle of addiction and offer support and guidance to help the person seek help and to know where to go for that help.
Target Audience
The course is aimed at anyone who wants to better understand the limits and the danger signs of an alcohol addiction and explore possible solutions.
Aims
The course is aimed at anyone who wants to know the limits and the danger signs of an alcohol addiction. Delegates will be more aware of the addiction cycle and be better able to identify warning signs and take action to address problem behaviours.
Topics
- Exploring alcohol
- Looking at substance misuse in relation to alcohol
- The effect of the misuse
- Recognising behaviours
- Cycle of addiction
Managing stress awareness
This two-hour course looks at the psychology behind the stress reaction, the internal and external conflicts that give rise to experiences of stress and its mental and physical manifestation.
Target group
This course is suitable for Managers, Supervisors, Team leaders, Heads of Departments and Head Teachers.
Outcomes of the course
The course will enable those in a management capacity to recognise situations that may give rise to stress in others, avoid stress creation, carry out risk assessment and make the necessary changes to prevent or minimise stress.
The study topics include
- Definition of stress
- Psychological processes and physical manifestation
- Personal experience and how this is unique to the individual
- Help and support available in stress management
Mental Wellbeing First Aid
The aim of this 4-hour course is to provide a basic knowledge of common mental health issues, how to respond to mental health issues and reduce stigma.
Target group
This course is suitable for all employees looking to understand and improve their knowledge and confidence about mental health. Attendees will learn the skills to support their own and others’ positive wellbeing in the workplace.
Outcomes of this course
This 4-hour course is an introductory session to raise awareness of mental health. Delegates will gain an understanding of what mental health is and how to challenge stigma. The course gives delegates a basic knowledge of common mental health issues and teaches them how to look after their own mental health and wellbeing.
The study topics include
- What is mental health?
- Mental Health Continuum
- Factors which affect mental health
- Stigma
- Stress and stress management
- Spotting signs of distress
- Mental health conditions
- Starting a supportive conversation
- Supporting mental health in the workplace
- Useful statistics
- Helpful resources
Mental Wellbeing First Aid for responders
This 1-day course aim is to gain an understanding of common mental health issues. Learn the skills to offer initial support and the confidence to promote mental health awareness.
Target group
This course is suitable for anyone looking to understand and improve their knowledge and confidence about mental health. Attendees will learn the skills to support their own and others’ positive wellbeing in the workplace.
Outcomes of this course
On completion of the course, delegates will receive a CCC Mental Health First Aid Responder certificate.
The study topics include
- About Mental Health First Aid
- About mental health and stress in the workplace
- Action planning for using mental health first aid
- Alcohol, drugs and mental health
- Anxiety disorders
- Applying the Mental Health First Aid action plan
- Building a mentally healthy workplace
- Depression
- Early warning signs of mental ill health
- Other mental health issues (eating disorders, self-harm, psychosis)
- Recovery
- Stigma and discrimination
- Suicide
Individual stress risk assessment
Overview
The course will enable those in a management/supervisory position the capacity to recognise situations that may give rise to stress in others, avoid stress creation and carry out a stress risk assessment to make the necessary changes to prevent or minimise stress.
This course will support managers/supervisors to be confident in carrying out an individual stress risk assessment for those employees who require one and understand the reasons for carry it out.
Target audience
This course is suitable for anyone who has managerial or supervisory responsibilities.
Aims
For managers/supervisors to be competent to carry out an individual stress risk assessment in line with Health and Safety Executive guidelines, when stress in the workplace has been raised as an issue of concern for an employee.
Topics
- Possible causes of stress in the workplace
- Defining the issues for the purpose of a risk assessment
- What to do and how to do an individual stress risk assessment
- Possible solutions and actions to follow when carrying out an individual stress risk assessment
Transactional analysis for professional development
Overview
This 1-day course introduces the main theoretical concepts of TA. The concepts will be explored using examples from daily life, and simple exercises in the group, which allow participants to discuss how they might use TA theory to think about themselves and their interactions with others.
Target Group
This course is aimed at anyone wishing to expand their knowledge base, seeking an understanding of TA theory and develop their interpersonal skills.
Aims
Delegates will be able to:
- Describe basic theoretical concepts of transactional analysis
- Classify a range of interpersonal behaviours and internal processes using basic transactional analysis concepts
- Apply basic transactional analysis concepts to explore new options for understanding themselves and communicating and relating with others
Topics
Through a variety of teaching methods, tutor centered learning, individual & group exercises and discussion sessions, delegates will explore:
- A theory of human development, personality and communication
- A set of interlocking concepts which can be understood and applied for personal change
- An easily accessible language to describe and understand experience and behaviour
- A set of concepts enabling people to readily understand and integrate the concepts into their lived experience.
Note: This course is for personal development and accurately reflects practical application. Recognised certification, however, would need to be obtained from a suitable external provider.
Other counselling training courses
We also offer the following training courses:
- Counselling Skills for Successful Management
- Managing Mental Health in the Workplace
- Proactive Stress Management for Employees
- Mental Wellbeing Toolkit
- U OK -how to open up a mental health conversation
- Suicide awareness training
- Healthy Lifestyle Education