Alcohol awareness
This two-hour course will benefit delegates who encounter alcohol issues in their work.
Target group
All members of staff who have contact with people with alcohol problems.
Outcomes of the course
Delegates will be given the opportunity to examine the facts and fiction behind alcohol use, and, in doing so, challenge unhelpful stereotypes of drinkers. This course also covers the effects of hazardous alcohol use in addition to introducing contemporary approaches to treatment interventions.
The study topics include
- Identify the impact that hazardous drinking has on the individual, others and society at large
- Be aware of stereotypes and myths about drinking and drinkers
- Clarify factual information about alcohol and its effects
- Develop an understanding of how people change
- Identify techniques which can be used to raise the issue and engage people with alcohol problems with the appropriate services
Anger management
This two- hour course will enable delegates to discuss anger issues, gain a better understanding of anger and to develop skills to manage anger.
Target group
The course is aimed at all employees who want to explore their anger and develop strategies to help manage rage and anger.
Outcomes of the course
Delegates will be able to explore the issues and be better equipped to deal with any anger that may arise for themselves, and for those around them.
The study topics include
- How we define anger
- Effects of anger physically and mentally
- Behavioural and psychological elements
- Strategies for dealing with our own anger and the anger of others
Creating self esteem
This 2-hour course is designed to improve self-esteem. Self-esteem is essential to individual functioning and wellbeing. Without self-esteem, individuals may lack confidence and assertiveness, which can lead to interpersonal problems and difficulties at work. Developing good self-esteem is fundamental to individual growth and development on all levels of life, including successful workplace functioning.
Target group
This workshop is suitable for anyone wishing to look at the subject of self-esteem, who wish to build better self-esteem for themselves and have a better understanding of others needs and behaviour.
Outcomes of the course
Delegates will improve their knowledge of self-esteem and how it affects themselves and others. They will also develop ways to build and maintain their own self-esteem.
The study topics include
- What is self esteem
- Self-esteem and its impact of life activities
- What it means to have self esteem
- Understanding the behaviour of others
- Building self-esteem
- Maintaining self-esteem
Dealing with dysfunctional relationships at work
This two-hour course will enable delegates to have a better understanding of the behaviour and attitude of individuals, the impact it can have on you, and the difficulty this can create at work.
Target group
This course is aimed at any employees who have experienced problems with work colleagues.
Outcomes of the course
The course aims to demonstrate skills in addressing the problems created, and to enable participants to practice and gain confidence in dealing with difficult people
The study topics include
- Raising awareness of difficulties encountered
- The possible outcome if you fail to address the issues
- Ten productive ways to deal with co-workers’ difficulties
- Possible use of mediation
Emotional resilience
This 2-hour course focuses on emotional resilience, which can be described as our ability to bounce back from adversity and setbacks. Emotional resilience is a skill which can be learned through training and development. When challenges arise, emotionally resilient people remain committed and increase their efforts. A key aspect of being resilient is accepting that change always creates opportunities as well as problems to be solved.
Target group
This course is designed for anyone who wishes to learn about their own emotional resilience and how to build their emotional resilience.
Outcomes of the course
This workshop introduces delegates to practical tools and techniques that aim to increase their confidence in their ability to bounce back from the many pressures and adversities they encounter in today's workplace.
The study topics include
- What is resilience
- Resilient mind-sets
- Building a resilient mindset
- Maintaining emotional resilience
The human element in conflict and aggression
This two-hour course will enable delegates to have the understanding and confidence to defuse aggression which could lead to confrontation and violence.
Target group
Any employee likely to be confronted by aggression in their day to day work activities.
Outcomes of the course
Delegates will gain a better understanding of their own reactions and the behaviour of others. This includes the impact of their own behaviour in difficult situations, understanding body language, (the unspoken messages transmitted between individuals) and the techniques to use to defuse aggression in others.
The study topics include
- Defining conflict
- The signs of aggression in others
- The pitfalls – negative reactions
- Body language, the unspoken message
- Psychology behind the calm approach
- Personal safety – what to do, what not to do
Managing addiction
This 2-hour course will enable delegates to have a better understanding of the reasons for addiction; to offer support and guidance to help the person seek help; to know where to go for that help.
Target group
The course is aimed at managers, supervisors and any employees who feel that they would like to understand the psychological reasons for addiction and be more aware of the issues.
Outcomes of the course
Delegates will be more aware of addiction issues and better equipped to deal with any problems that may arise for themselves, their families and for friends and colleagues in their lives.
The study topics include
- Defining addiction
- Looking at different types of addiction
- Psychological
- Physical
- Addiction cycle
- Recognising behaviours
Managing stress awareness
This two-hour course looks at the psychology behind the stress reaction, the internal and external conflicts that give rise to experiences of stress and its mental and physical manifestation.
Target group
This course is suitable for Managers, Supervisors, Team leaders, Heads of Departments and Head Teachers.
Outcomes of the course
The course will enable those in a management capacity to recognise situations that may give rise to stress in others, avoid stress creation, carry out risk assessment and make the necessary changes to prevent or minimise stress.
The study topics include
- Definition of stress
- Psychological processes and physical manifestation
- Personal experience and how this is unique to the individual
- Help and support available in stress management
Mental Wellbeing First Aid
The aim of this 4-hour course is to provide a basic knowledge of common mental health issues, how to respond to mental health issues and reduce stigma.
Target group
This course is suitable for all employees looking to understand and improve their knowledge and confidence about mental health. Attendees will learn the skills to support their own and others’ positive wellbeing in the workplace.
Outcomes of this course
This 4-hour course is an introductory session to raise awareness of mental health. Delegates will gain an understanding of what mental health is and how to challenge stigma. The course gives delegates a basic knowledge of common mental health issues and teaches them how to look after their own mental health and wellbeing.
The study topics include
- What is mental health?
- Mental Health Continuum
- Factors which affect mental health
- Stigma
- Stress and stress management
- Spotting signs of distress
- Mental health conditions
- Starting a supportive conversation
- Supporting mental health in the workplace
- Useful statistics
- Helpful resources
Mental Wellbeing First Aid for responders
This 1-day course aim is to gain an understanding of common mental health issues. Learn the skills to offer initial support and the confidence to promote mental health awareness.
Target group
This course is suitable for anyone looking to understand and improve their knowledge and confidence about mental health. Attendees will learn the skills to support their own and others’ positive wellbeing in the workplace.
Outcomes of this course
On completion of the course, delegates will receive a CCC Mental Health First Aid Responder certificate.
The study topics include
- About Mental Health First Aid
- About mental health and stress in the workplace
- Action planning for using mental health first aid
- Alcohol, drugs and mental health
- Anxiety disorders
- Applying the Mental Health First Aid action plan
- Building a mentally healthy workplace
- Depression
- Early warning signs of mental ill health
- Other mental health issues (eating disorders, self-harm, psychosis)
- Recovery
- Stigma and discrimination
- Suicide
Stress Management and the supervisory role
This 2-hour Stress Management Course will enable those in a management capacity to recognise situations that may give rise to stress in others, help avoid stress creation and make the necessary changes to prevent or minimise stress.
Target group
This course is suitable for Managers, Supervisors, Team leaders, Heads of Department and Head Teachers.
Outcomes of the course
Delegates will be more aware of issues that may lead to stress and better equipped to deal with any problems that may arise for themselves and their team, including practical support using the online Risk Assessment form for individuals who return with a stress-related sickness.
The study topics include
- Definition of stress
- Psychological processes and physical manifestation
- Personal experience and how this is unique to the individual
- Help and support available in stress management
- Risk assessment form
Transactional analysis for improving communication
This two-hour course will provide an introduction to the main theoretical concepts of TA communication.
Target group
This course is aimed at anyone wishing to expand their knowledge base of TA theory and also to help develop their interpersonal skills.
Outcomes of the course
By the end of this course delegates will be introduced to ego states in relation to communication, gain an understanding of self in the development of good communication, and have the ability to apply basic transactional analysis concepts to explore new options for understanding both themselves and how to communicate and relate with others.
The study topics include
- A theory of human development, personality and communication
- A set of interlocking concepts which can be understood and applied for personal change
- An easily accessible language to describe and understand experience and behaviour
- A set of concepts enabling people to readily understand and integrate the concepts into their lived experience.
Other counselling training courses
We also offer the following training courses:
- Counselling Skills for Successful Management
- Managing Mental Health in the Workplace
- Proactive Stress Management for Employees
- Mental Wellbeing Toolkit
- U OK -how to open up a mental health conversation
- Suicide awareness training
- Healthy Lifestyle Education