One Coventry Plan annual performance report 2019-2020 - Print version

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Highlights

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Overview

One Coventry

One Coventry is the narrative that describes the Council’s objectives, key strategies, and approaches. It includes the Council’s vision and priorities; new ways of working; and core areas of activity. One Coventry will help improve the city and improve people’s lives; deliver the Council Plan; better use resources to deliver better outcomes for people; and help the Council meet the challenges of increasing demand and reduction in funding.

• One Coventry Plan
• Council Plan

The One Coventry Plan sets out our vision and priorities for the city:

Globally connected

Promote the growth of a sustainable Coventry economy by:
• supporting businesses to grow;
• developing the city centre;
• creating infrastructure for the city to thrive; and
• raising the profile of Coventry.
And ensure that residents share in the benefits by:
• helping local people into jobs;
• increasing the supply, choice, and quality of housing;
• reducing the impact of poverty; and
• increasing access to arts, sports, and cultural opportunities

Locally committed

Improve the quality of life for Coventry people by:
• creating an attractive, cleaner, and greener city;
• improving educational outcomes;
• making communities safer; and
• improving health and wellbeing.
Especially for our most vulnerable residents by:
• protecting our most vulnerable people; and
• reducing health inequalities

Delivering our priorities with fewer resources

Make the most of our assets and work closer with partners and residents

About the performance report

This annual performance report sets out the progress made towards the One Coventry Plan. For each objective, this report sets out the trends, actions taken, and performance metrics, to provide an objective assessment of the progress made against previous years and with other places.

Indicators

The Council uses indicators to show progress made towards its priorities. This is supported by a wider basket of measures such as equality and perception measures that help explain the trends and story behind the headlines. Indicators are selected from key strategies and aligned to directorate priorities.

Open data

Infographics, open data, maps and a publication schedule are available at www.coventry.gov.uk/infoandstats/ [https://www.coventry.gov.uk/infoandstats/]. The Citywide Intelligence Hub, a one-stop data platform providing a “single source of truth” of data and evidence about Coventry is also available at www.coventry.gov.uk/citywideintelhub/citywideintelhub [https://www.coventry.gov.uk/citywideintelhub]

Abbreviations and symbols used

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www.coventry.gov.uk/performance/ [https://www.coventry.gov.uk/performance/]

A note on the Coronavirus (COVID-19) pandemic

The final weeks of 2019/20 were affected dramatically in the UK and worldwide by the coronavirus (COVID-19) pandemic. It is fair to say that no single event has had such a profound effect on the lives of people in this country since the Second World War.

The pandemic will have a substantial impact on the city – on the city’s economic performance, tourism, adult social care, city centre regeneration, poverty reduction, access to culture and sport, reducing health inequalities – indeed every aspect of the work of the Council and the life of Coventry’s residents, communities, businesses and organisations. Covering the period April 2019 to March 2020, this year’s annual report reflects the comparative calm and coveted stability pre-pandemic and cannot begin to reflect the significant changes that have happened. Our intention is for this report to serve as a baseline against which the ramifications of the global pandemic for Coventry will be compared. While the full ramifications of the pandemic are still to be fully known – and will fall in the 2020/21 financial year, some of the most impactful developments for Coventry in 2019/20 included:

• the halting of universal schooling but with the maintenance of school opening for vulnerable children and those of workers in key sectors;
• the need to ensure food and other support for vulnerable groups;
• the ordering of large amounts of personal protective equipment (PPE);
• arrangements providing for a temporary sub-regional mortuary facility;
• responding to changes in the demand for and nature of adult and children’s social care and homelessness provision;
• financial support for suppliers of goods and services to the Council;
• processing of cash grants and rate reliefs to business ratepayers and managing reliefs for Council Tax payers;
• ceasing many direct face-to-face services to the public; and
• the wide-scale relocation of several thousand officers from office-based activity to working from home

COVID-19 health impact assessment

Coventry City Council, Warwickshire County Council and NHS organisations in the area have completed a joint Coventry and Warwickshire Covid-19 Health Impact Assessment.

Using metrics and indicators, plus evidence from partners and communities, the assessment considers the impact on:
• the wider determinants of health;
• our health behaviour and lifestyles;
• the integrated health and care system; and
• the places and communities we live in, and with.

The assessment can be read alongside this One Coventry Plan annual performance report to understand the impact that the pandemic is beginning to have in our sub-region. The assessment can be read at: www.smarturl.it/covid-19-assessment [https://www.coventry.gov.uk/downloads/download/6358/]

Executive summary

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Overall summary

The One Coventry Plan is currently measured using 75 indicators, of which 39 indicators improved; 11 stayed the same; 13 indicators got worse; can’t say for 10 indicators (for example a higher number of domestic abuse offences reported may indicate an increase in cases, but may also reflect better reporting and awareness); and progress is not available for 2 indicators (the overall satisfaction of carers with social services indicator and the breastfeeding rates at 6-8 weeks indicator).
This means, at the end of year, 79% (50/63) of directional indicators (excluding cannot say or not available) improved or stayed the same. This compares to 78% (52/67) in 2018/19, 71% (42/59) in 2017/18 and 75% (43/57) in 2016/17.

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Globally connected: promoting the growth of a sustainable Coventry economy

In 2019/20, the city faced significant headwinds from a challenging national and international economic climate. While the city’s gross value added per head remains higher than the average for metropolitan areas, the rate of economic growth has slowed significantly, even before taking into account the effects of COVID-19 and the associated lockdown. The number of enterprises in the city, and business rates rateable value have remained static; and while the overall employment rate (pre-Covid) is up, unemployment has also increased. This has had an effect on the performance of the city centre, with a decrease in footfall – though not by as much as the national position.

Additionally, the city continues to attract new residents, as seen by the increase in the number of domestic properties, particularly larger properties attracting a higher rate of Council tax. The Council is currently delivering significant investments in infrastructure and connectivity including Friargate, City Centre South, Coventry Railway Station, Very Light Rail; attracting events and interest into the city from European City of Sport (2019) to UK City of Culture (2021) to being a Commonwealth Games (2022) host city

In 2019/20, the city faced significant headwinds from a challenging national and international economic climate. While the city’s gross value added per head remains higher than the average for metropolitan areas, the rate of economic growth has slowed significantly, even before taking into account the effects of COVID-19 and the associated lockdown. The number of enterprises in the city, and business rates rateable value have remained static; and while the overall employment rate (pre-Covid) is up, unemployment has also increased. This has had an effect on the performance of the city centre, with a decrease in footfall – though not by as much as the national position.

Additionally, the city continues to attract new residents, as seen by the increase in the number of domestic properties, particularly larger properties attracting a higher rate of Council tax. The Council is currently delivering significant investments in infrastructure and connectivity including Friargate, City Centre South, Coventry Railway Station, Very Light Rail; attracting events and interest into the city from European City of Sport (2019) to UK City of Culture (2021) to being a Commonwealth Games (2022) host city.

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Locally committed: improving the quality of life for Coventry people

Despite the evident challenges, the Council has maintained its performance across a number of service areas. Roads and pavements have continued to be maintained at a similar standard to previous years; while the standard of overall city cleanliness has been maintained despite yet another increase in the level of fly-tipping in the city.
The city’s continued investment into early intervention and in taking a One Coventry partnership approach to working with partner organisations have paid dividends – with more of the city’s five-year-olds achieving a good level of development, though challenges remain in reducing the gap between the most and least deprived parts of the city. This has also had an effect on children’s social care, as early intervention has helped reduce the number of re-referrals into children’s social care, although challenges remain with the number of looked after children. Meanwhile, in education, most attainment measures have seen improvement though there have been some decreases against progress measures.
The city continues to face a multitude of challenges: mirroring national and regional trends, reported crime has increased – though not by as much as other cities in the region. In adult social care, the numbers of people in long-term support has increased, though this is mainly bringing the city closer to regional/national trends, and levels of satisfactions have been maintained.

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Delivering our priorities with fewer resources

Looking ahead, COVID-19 is likely to have a significant effect on residents’ wellbeing and on the city’s economic vitality. The city has adopted a “One Coventry” approach to reset and recovery, including critical analysis of how to deliver some of its own services in the future and working with communities and businesses towards regenerating the economy. Significant difficulties lie ahead in the form of COVID-19 issues and the response to these uncertainty in future local government funding, the lack of clarity on Brexit post-December 2020, a global economic downturn and the climate emergency. Taken together this means that the Council will continue to face major challenges in the years ahead.

 

 

 

Globally connected promoting the growth of a sustainable Coventry economy

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Supporting businesses to grow

Supporting businesses to grow

The Council is currently managing three European Regional Development Fund (ERDF) business support programmes – and due to its successes, the programmes have been extended to run until June 2023.
To date the programmes have delivered £2.72m in grants to 135 companies with a further 159 companies and 139 potential entrepreneurs receiving business support via workshops, coaching, 1:1 support and mentoring. Three new products have been created and the programme is aiming for a further 26 before the end of the programme, enhancing Coventry’s reputation as one of the top patent-generating cities in the UK. A further 31 companies have been given business coaching specifically covering how to bring innovative products to market. The activity has helped to expand business operations, support entrepreneurs to create new businesses, create jobs, fill vacancies, expand the supply chain, and support the work of the CWLEP Growth Hub. A further 79 businesses have been supported with either an energy audit or business advice to develop new green technologies. The work has also saved 895 tonnes of carbon emissions, helping to create a cleaner, greener, future for Coventry. 

Business rates remain constant

Coventry’s business rates rateable value remained constant at £319m in 2019/20. The city’s rateable value has remained relatively constant in recent years. This suggests growth from new properties or those with increased rateable value has been broadly neutralised by those that have been removed from the list or received a reduced rating.

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98% of collectable business rates were collected in-year. This meets the target of 98% for the third consecutive year

Recent, pre-COVID growth in the local economy has been sluggish

Gross value added (GVA) is a measure of the increase in the value of the economy due to the production of goods and services by businesses operating in Coventry. In recent history, while Coventry has been a major population centre, business activity has lagged, limiting the prosperity of residents. In the past thirty years, given its size, the city has performed below average according to measures of local economic performance, such as gross value added (GVA). In more recent years, the city has experienced good growth, which has led to increased job opportunities for residents. So GVA gives a high-level summary of the health of the city’s economy in terms of its businesses and is lagged behind other measures of prosperity amongst Coventry residents. This update gives us a measure of growth in 2018, so the picture it gives of the local economy is one of Coventry well before the pandemic hit. Overall this measure indicates that growth in Coventry’s economy overall had started slowing, perhaps meaning that the city is less equipped to be resilient to the significant impact we are likely to see as a result of the pandemic than it might have been otherwise. On the other hand, Coventry’s GVA per head is higher than the average amongst other metropolitan areas so may be better placed to cope than some other places. In 2018 it was provisionally estimated that Coventry’s GVA aggregated to £9.526 billion, an annual growth of 1.5% compared to 3.1% across England overall - so recent growth in Coventry has been relatively sluggish. In 2018 the number of jobs at businesses located in Coventry increased moderately, continuing a recent trend. The total number of businesses did not increase in this time, so there was growth in the number of jobs at existing businesses. The growth in jobs at Coventry workplaces add to the picture showing the local economy growing at a moderate pace. 
In recent years labour productivity in Coventry’s firms has been growing (after a period of stagnancy post-recession) and average productivity is now a little higher than the national average and it is notably better than the average amongst similar local authorities. However, it only grew 1.6% in 2018 compared to 2.2% of an average nationally, and this could be a factor behind Coventry’s lower than average GVA growth.

Gross value added

The city is home to some world-class, innovative business clusters. Successful, internationally -significant business sectors in the city and region include advanced manufacturing and engineering; energy and low carbon; connected autonomous vehicles; business, professional & financial services; and digital, creative, and gaming. In 2018, the city is ranked second of 63 city clusters across the UK for the rate of patent applications per population, a sign that the city is innovative.
The evidence presented on the local economy is only available for a period prior to when the Coronavirus pandemic hit and the success of some of these key sectors in Coventry may be challenged or even threatened. There will of course also be threats to other sectors that have been particularly affected across the whole country such as retail and leisure.
GVA per head is a measure used to put the GVA of the city in context given its population size. In 2018 it was £25,972, still notably lower than England overall at 29,356. However, Coventry’s GVA per head is above the average amongst a group of similar areas (all metropolitan local authority areas in England not including London), so overall the local economy is relatively healthy compared to similar places.       

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However, GVA per head actually reduced very slightly (-0.3%) between 2017 and 2018 (this may be revised upwards next year when more data on 2018 economic activity becomes available), this compares unfavourably to England’s per capita growth of 2.5% and indications are that there has been a reduction in GVA per head for two years now since 2016. This is largely because Coventry’s population has been growing very fast over this time; the value produced by local businesses did not grow as fast as the local population - total GVA grew by 1.5% but Coventry’s population grew by more - Coventry has one of the fastest-growing populations outside of London. The growth in the Coventry population is partly being fuelled by the growth of the local universities - most students are economically inactive.

Creating the infrastructure

Funding secured for transformational schemes

Coventry secured £31.6m in WMCA Devolution Deal funding to help deliver five works packages linked to UK City of Culture 2021 and 2022 Commonwealth Games.
This is in addition to £14m LEP funded money which is currently being used on the Bull Yard schemes and the Upper Precinct schemes. The aims of the packages and the programme are to ensure a lasting legacy to promote ongoing economic growth for Coventry and the whole West Midlands. The programme aims to get Coventry ‘City Ready’ to welcome millions of visitors during 2021 and maximise the benefits of this fantastic accolade for the city and wider region to create a lasting impact.
For Coventry there is a need to change perceptions of the city as a place to visit and spend time to attract investment, retain talent and grow the visitor economy. Coventry has one of the lowest graduate retention rates in the UK, the City of Culture programme gives the council an opportunity to change the city and create a place where young professionals want to live, work and play. In addition, the programme will support the delivery of safe and vibrant communities through the creation of high quality public spaces which will help to bring communities together, as well as offering apprenticeship opportunities for local people during scheme construction and ensuring the city is accessible for all.

Transportation

A research and development project that could lead to Very Light Rail (VLR) services operating in Coventry is now well underway.

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The formal procurement process is expected to run from January 2020 for 12 months. The Coventry VLR will be the first system of its type in the country. Lightweight, battery powered vehicles, capable of autonomous operation, will run on specially designed tracks that can be installed with the minimum of disruption.

Developing the city centre

Major improvements have been taking place to Coventry City Centre, including the improvements to Coventry Railway Station, and associated city centre public realm works. These will play a key role in helping to accelerate the development of new commercial sites, attract new private sector investment into Coventry, and increase footfall for city-centre retailers. In total, across Coventry and Warwickshire, Growth Deal funding will enable the creation of 13,326 indirect jobs, 5,311 new apprentices, 6,957 homes and the unlocking of 1,062,169 m2 of commercial space.

Delivering the new boutique hotel on the Friargate Boulevard

One of the Council’s key corporate priorities is the realisation of high-quality new hotels within the city to support its economic development,inward investment, and visitor economy ambitions. In August 2019, Cabinet agreed the key terms of a deal with Castlebridge that will result in a 100-bed Hotel Indigo being delivered in the Friargate business district which is anticipated to be open during 2021. As well as being a fantastic new hotel in its own right (alongside a high-quality restaurant and bar open to the general public), the hotel will play a key role in enhancing the city’s reputation, be a catalyst for the wider Friargate scheme and provide approximately 40 permanent jobs.

Delivering Two Friargate

The Council is working with the Friargate Joint Venture to realise the delivery of the next commercial office building within the Friargate business district, Two Friargate. Two Friargate has received planning consent and will provide 134,000 square feet of high-quality commercial office space that will play an important part in the Council delivering its economic development and inward investment objectives for the city. Working with the joint venture, the detailed stages of technical design and procurement preparation are well underway with a start on site expected for later in 2020. This funding is in addition to the £51.2m grant that the Council received from the West Midlands Combined Authority in 2018 to support the delivery of the first phase of Friargate. This second building would have 134,000 square feet of lettable, adaptable, state of the art office space which would be on par with the best the region has to offer. In addition to this office space, there will be space available on the ground for a café or restaurant to occupy - creating a vibrant space at ground level – accessible to the public. A second office building at Friargate is part of the wider plans to expand the Friargate development and to make it and the city an even more attractive place for businesses to invest in. It is estimated that the scheme will create 700 jobs during the construction phase of the scheme, with many more jobs created when the building is operational.

City Centre South

City Centre South is the Council’s key regeneration priority for the city centre and will transform seven hectares of the city through a new, mixed-use development scheme that will provide hundreds of new homes, a high-quality public realm environment and modern, forward-looking commercial, leisure and retail spaces. The Council has been working with its development partner, Shearer Property Group, in the preparation of a planning application for the scheme and it is anticipated that this will be submitted to the Council for consideration during 2020 following public consultation and engagement. One of the enabling projects for City Centre South, the demolition of Coventry Point, was completed in Autumn 2020.

City centre footfall

This year uses a slightly different period for 2019/20 to compare to the same period last year. The last few weeks were affected by the lockdown of the UK due to the coronavirus pandemic and this unduly affected footfall figures - if these weeks were included in the calculation we would not be able to judge how much of the fall in footfall has occurred before lockdown. The full effect of the pandemic will be seen in future footfall figures. Looking at the period from week 11 2019 to week 10 2020 (approximately March 2019 to February 2020), footfall across the whole of Coventry City Centre was 3.4% down compared to the same period last year. This compares to a 0% change last year so, while last year footfall was resilient in the face of negative trends on high streets elsewhere, Coventry footfall was this year on a deteriorating trend even before the pandemic hit. However, Coventry’s footfall change still compares favourably to a UK benchmark - other places for which we receive data showed a worse average footfall deterioration of -4.7% compared to 2018/19.

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The city centre has been undergoing significant development in the public realm to improve the environment. During this time parts have been less accessible as barriers have been put up for periods of time, this may have negatively affected footfall. As it has in previous years, footfall in the evening has performed better than it has in the day time; total 2019/20 footfall between 7pm and 3am was 0.3% higher than it was in 2018/19.

Empty shop units small reduction in 2019

Despite footfall being at lower levels in 2019/20 compared to 2018/19 the number of empty shops was on a falling trend throughout 2019, reaching 46 empty units (1 in 8 retail units in the prime retail area of the city centre) at the end of 2019 (post-Xmas) compared to 48 at the same time in 2018 and 61 at the end of 2017.

Raising the profile of Coventry + arts, sports & cultural opportunities

Coventry continues to grow its international presence through active place promotion both in the UK and overseas. The city has a longstanding relationship with partners in China through several recent significant investment deals and this remains a key market. In addition, the City is expanding its international approach and has over the last year begun to actively engage new markets across Europe, the Middle East, and the Far East. This activity allows the City to demonstrate the pipeline of planned developments ripe for investment as well as the collaboration and investment opportunities created through our leadership in emerging sectors such as electric vehicle battery development and connected autonomous vehicles. In the last 12 months, Coventry has been involved in the delivery of 4 high profile outward missions as part of this new direction to increase its global presence. The City has also hosted 15 international delegations of government officials, businesses and investors over the same time period providing a platform to profile the regions strong economy, excellent relationships with partner organisations, two world-class universities, technical assets and fantastic support services on offer.

Hosting major events

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The city was UK European City of Sport during 2019, holding over 180 events around the city. Summer saw Coventry host Europe’s largest corporate multi-sports festival. The four-day event had:
• over 3,000 people take part in 23 sports;
• 170,000+ participants;
• 180 events;
• 7,500 joined the Festival of Running; and
• 10,500 took part in Let’s Ride Coventry’s year as European City of Sport in 2019 saw a massive investment in sport and leisure, thousands getting active, and created a legacy for years to come. During Coventry’s year as European City of Sport, many high-profile events were attracted to Coventry, such as European Corporate Games, with over 3,000 people taking part, Street Games National Conference and Velo West Midlands and The Premier League Kicks National tournament with over 80 football league teams represented. Along with these fantastic events, international ice hockey was played at the Sky Dome whilst England Under 20s played rugby union against South Africa at the Butts Park Arena.       

Community Festivals, which were hosted in partnership with Vodafone and CityFibre, helped to engage people of all ages in a wide range of sports. In fact, throughout the year, over 170,000 people were supported to become physically active through a variety of events, projects, and activities. 

MotoFest Coventry 2019 saw much increased attendance records, with 229,292 visitors recorded at this year’s festival. In an incredible gauge of the event’s rising popularity, MotoFest Coventry recorded its first-ever six-figure attendance on the first day, as around 140,000 visitors enjoyed the sights and sounds of the UK’s largest urban motoring festival.

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July 2019 thousands enjoyed family fun at Godiva Festival
More than 75,000 people flocked to the War Memorial Park to enjoy a range of action-packed events at the popular Godiva Festival. It was the first year that the event was ticketed, and the festival, in its 21st year, offered something for all ages, with performances from Busted, Levellers, Afro Celt Sound System, Feeder and Pinkfong Baby Shark, to name but a few. Visitors also enjoyed plenty of fun in the Family Field, with the mini petting farm, birds of prey, funfair and Go CV Sports and Wellbeing Zone proving popular and there was a tribute to 40 years of 2-Tone, with a performance from The Selecter.   

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August 2019 European Corporate Games was hailed as a great success for the city. The Europe Corporate Games helped Coventry celebrate its role as European City of Sport - and reinforce its reputation as a ‘friendly, welcoming city’. The Games saw thousands of amateur athletes gather in Coventry for a massive celebration of sport. Council athletes did brilliantly, with many medal performances in a variety of sports.

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Thousands take to the streets for Let’s Ride September 2019 
Thousands of people took advantage of the opportunity to cycle through Coventry’s trafficfree streets, as part of HSBC UK Let’s Ride Coventry. A record-breaking total of 10,500 locals got on their bikes to tackle the 5km course, which set off from opposite the Council House, taking in local landmarks and a host of family-friendly activities on the way.   

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Commonwealth sports switch for Ricoh
Coventry’s Ricoh Arena will be a host venue for rugby sevens, judo, and wrestling at the Commonwealth Games 2022.

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The Wave destination waterpark and a new 50m pool.
The city’s £36.7m waterpark, The Wave, opened its doors to the public in October 2019.. At the centre of the state-of-the-art waterpark are six high octane slides, each offering a combination of speed and thrills.
From the Torrent - which drops riders 20 metres into the plunge pool - to roller coaster rides like the Cyclone, each slide is a unique experience, with light and sound features to ensure complete immersion for riders.
There is also a splash pad area with jets, tipping buckets and smaller accessible slides for toddlers, a lazy river, a poolside cafe and wave pool which churns over 20 million litres of water every day.

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The new 50m pool at the Alan Higgs Centre opened February 2020. Costing £13.5m, Coventry City Council and Sport England funded the project that is now another great addition to the city’s fantastic sporting facilities.
Special features of the pool include the moving floor that can be raised to deck level and be lowered all the way to two metres. The pool can be divided into smaller sections using a boom, making it suitable for all events including swimming lessons and galas while also being suitable for swimmers of all ages and abilities. A pool pod to hoist users with disabilities is available along with fully accredited Changing Places facilities.

Go CV residents’ loyalty card

In March 2020 Go CV celebrated its first birthday and thanked partners and all 45,000 of its fantastic card holders for joining in its first momentous year!
 

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Whilst in lockdown residents could not use many of the privileges and benefits that come with the Go CV card, however, people could still sign up and have a browse of the website to see what was on offer. Restrictions are changing all the time and many partners are getting things in place to open safely.

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Coventry City of Culture 2021

Preparations for Coventry UK City of Culture 2021 began in earnest in the year. However the COVID-19 pandemic required an immediate response to protect the City’s existing arts and cultural base from the effects of the initial lockdown and to enable an effective recovery to ensure that Coventry UK City of Culture 2021 will still be a national celebration which will linger in the City’s memory for generations. www.coventry2021.co.uk [https://coventry2021.co.uk/]
For a full year starting in May 2021, we will celebrate our city with events, music, dance, theatre, and large-scale spectacle. As well as these big celebrations, our city will show its unexpected side, with more intimate experiences and ways to get involved across every ward of the city. And it is not just Coventry. This celebration will see the entire region get involved and benefit from the opportunities that being City of Culture brings. A key element of this will be the City of Culture Leadership Programme. The aim of the programme is to strengthen and diversify the next generation of leadership for Coventry’s creative sector, to reflect the diversity and cultural strengths of the city.

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Promoting Coventry as a visitor destination

Coventry has seen record-breaking growth in the number of people visiting the city in 2019/2020 compared to previous years - and the city’s food and drink sector has seen the largest rise.
The figures were set out in an annual report commissioned by the Coventry Destination Management Partnership and Coventry Business Improvement District. The Scarborough Tourism Economic Activity Monitor (STEAM) report is a tourism economic impact model that helps to indicate growth trends and the value of the city’s visitor economy. The data provides us with a good benchmark to understand the value of our visitor economy, as well as the COVID-19 and City of Culture 2021 impacts in future surveys.
Highlights include:

• Record-breaking growth in visitor numbers from 8.9m in 2016 to over 10m in 2019
• Coventry’s visitor economy was worth £594m in 2019 – up 4.6% on 2018
• Coventry is leading CWLEP’s visitor economy growth – 4.6% growth in value (Cov) versus 3.5% (CWLEP)
• Both day and overnight visitors are in growth, but we have seen a greater percentage increase in overnight stays versus 2018
• Coventry has a very balanced distribution of contribution from visitor economy sectors, which is positive
• Food & drink sector represents the largest overall contribution (29%) at £110m (up 6.1% on 2018)
• Direct employment from all visitor types rose by 3.3% in 2019 to 5275 – the staying visitor employment increase was 4.7%

Helping local people into jobs

Helping local people into jobs

Through the CW Skills 4 Growth European Social Funded programme a total of 63 Small and Medium-sized Enterprises have been supported leading to accredited training and qualifications for 263 employees meeting their identified skills needs. In addition, our social value work has resulted in 258 local people employed on sites with Skills & Employment plans. Recent activity this year has involved liaison with businesses in relation to the transfer of Coventry City Council unspent Apprenticeship Levy funds. This new work which commenced in the latter part of 2019/2020 has so far led to engagement with 4 businesses who have been approved to receive CCC Apprenticeship levy transfers of £124,500 which will fund and support 29 new apprentices in Coventry.

Strong levels of employment

The number of Coventry residents in employment has been increasing strongly for the last few years and continued to increase in 2019. The employment rate is 73%, with 179,300 of 245,500 working age (16-64) residents in paid work. This rate is lower than the England average, but is in line with other similar areas with a high number of full-time students.

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Coventry’s employment rate is lower than the national average at least partly because it is home to a relatively high number of fulltime students. While a few years ago the total number of residents in employment was increasing but the employment rate wasn’t increasing significantly because the total working-age population is growing very fast (amongst the fastest population growth in the UK), the overall employment rate has also been on an improving trend for a number of years now. It is significant that the number of residents in employment is growing faster than the total working-age population given that Coventry’s population is growing so fast. The increase in the employment rate in the last year of just over 1 percentage point is not statistically significant in itself, however, the data gives strong evidence that the trend of improvement continued in 2019, so the progress of this indicator is reported as positive.
The total number of residents in employment has been increasing because of increases in both full-time and part-time work. The increase in the number of residents in employment was slightly greater amongst those employed in ‘higher skilled’ better-paid occupations types in general. The growth in jobs in Coventry and the increase in the employment rate amongst Coventry residents in 2018 happened at a time when growth in overall GVA has been relatively slow. It may be that local jobs have been increasing in less productive sectors for GVA, analysis of changing GVA and jobs by industry gives some evidence to that - although growth in employment amongst residents has been in higher-paid occupation types on the whole. There are indications that the total number of jobs at workplaces in Coventry started to fall in 2019 following growth for a number of years. In this context, it is positive that the number of Coventry residents in work has continued to increase. Overall, trends of employment for Coventry residents appear a little more positive than the overall economy.         

Unemployment higher than national averages 

This gives a sign of unemployment amongst Coventry residents in 2019 before the Covid-19 pandemic. There are already indications from the benefit claimant count (another measure) that unemployment in Coventry increased notably in April 2020 and unemployment will be notably higher as a result of the impact of Covid-19 on the economy. The extent of this and how long-lasting the negative impact will be as yet unclear. These 2019 data simply gives us a view of the baseline unemployment level before the pandemic, an indication of the health of the labour market for Coventry residents in 2019, which may help with the picture of how well-placed Coventry is to deal with the pandemic impact.
The 2019 unemployment rate stands at 5.3%, higher than the national average. As with national trends, unemployment in Coventry has been dropping over the medium term, but it increased a little in 2019 and it's now higher than the national average again after it had closed the gap in previous years. An estimated 10,300 Coventry working-age residents are unemployed, 5.3% of all economically active Coventry residents. Coventry’s unemployment rate is now a little higher than the average amongst a group of similar local authority areas because of the 2019 increase. Unemployment has gone up at the same time as employment increased as well. This is because the number of Coventry residents who are economically inactive has continued to fall, despite increases in the number of students in Coventry. So, some residents who were previously inactive are now in employment and a number of others are now seeking work but have not been able to secure employment. National welfare reform policies may have been a factor in these flows. In 2019 there were an estimated 56,000 residents economically inactive, 10,300 unemployed and 179,300 in paid employment. 
The unemployment claimant count, which is a different measure that counts the number of residents who are claiming Jobseeker’s Allowance or claiming the new benefit Universal Credit due to being unemployed, indicates that unemployment in Coventry is highest in Foleshill ward and lowest in Wainbody ward. As mentioned above, this is a timelier measure of changing unemployment and the data is suggesting unemployment went up sharply in April 2020.                                                   

Increasing qualification levels 

Up until recently Coventry’s working-age population overall have been less qualified compared to other areas. However, there have been improvements in recent years and while overall the population still is less qualified than the national average, Coventry is now doing well compared to similar areas. A higher proportion of Coventry residents are qualified to higher education level than the regional average and the average amongst local authority areas that are like Coventry. 36% are qualified to higher education level (NVQ level 4+), 89,000 residents. The long term trend of increase appears to be continuing but the increase in the proportion of residents who are qualified to at least level 4 in 2019 was not significant, the trend of improvement has slowed a little for the last couple of years. The recent increase in the proportion of residents with higher-level qualifications will be linked to the growth of the local universities. Also, to the recent trend of growth in employment amongst residents and faster growth amongst occupations types that likely require higher qualifications. This data gives a tentative indication of success in the aim of attracting those in higher-paid occupations to live in Coventry where previously they commuted in from their homes outside of the city.                                                     

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The considerable number of students moving to Coventry to study at the two local universities means that the city benefits from a graduate gain whereby annually the city enjoys a net gain of graduates in employment. However, only an estimated 15% of students moving to Coventry to study stay to work in the city, and so graduate retention is low compared to other cities. If Coventry were able to retain more of those graduating from Coventry University and the University of Warwick, the qualification profile of the city would improve; this requires improving job opportunities for graduates. At the other end of the spectrum, almost a tenth (9%) do not have qualifications, 22,200 residents; worse than across England overall (7.5%), similar to the West Midlands regional average (10%) and to the average amongst similar local authority areas. This may make it harder for these residents to get into employment, or at least sustain secure and reliable work. However, many of those with no official qualifications are aged 50 and over and many are in work.                                              

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These statistics that look at the proportion of residents who have certain qualifications gives some indication of how highly skilled the local population are, but we should note that qualifications is not the same thing as skills required at workplaces. There have been challenges with skills in Coventry whereby businesses have experienced shortages of the skills they need. 8% of Coventry firms who responded to the national Employer Skills Survey 2017 said they have at least one skills shortage vacancy, whereby they are finding it difficult to recruit to a job because the candidates do not have the required skills. Additionally, 12% of Coventry firms said they had skills gaps whereby at least one of their employees did not have all the skills required for the job.

Young people not in education, employment, or training (NEET)

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Coventry’s performance has continued to improve over the last three years and the 2019 figure of 5.4% remains below (better than) both our statistical neighbours and national. Coventry is estimated to have 380 NEETs, 16-17 year olds not in education, employment, or training, or whose activity is not known.

Reducing the impact of poverty

 Growth in median annual pay

Overall, there was zero nominal pay growth for Coventry residents in work in 2019, full time average annual pay fell narrowly during 2019. Rates of employment amongst residents continued to increase during 2019 but average pay is not increasing overall, and this pay data gives a counterbalance to the apparently positive picture of the labour market given by total employment numbers. While the data suggests that increases in employment amongst residents have been greater in ‘higher skilled’ types of occupations, overall average pay did not increase in that period - this may indicate limited growth in pay across all types of jobs.
Pay growth amongst Coventry residents in employment is worse than the average elsewhere; Coventry’s lack of growth (-0.1%) compares to average pay growth across England of 2.7% and it increased by 2.4% across the West Midlands region on average. Average annual pay for Coventry residents in full-time employment is still lower than the national average but slightly higher than the West Midlands regional average. Despite the lack of growth in Coventry, average annual full-time pay is still above average compared to similar local authority areas. In 2019 there was zero average nominal pay growth amongst all full-time workers from Coventry while average prices continued to rise, albeit moderately. The UK annual inflation rate ran at between 1.5% and 2.0% so for some Coventry residents in employment real incomes were falling. To consider the effect on overall household incomes, the fact real earnings may have fallen a little should be balanced against the fact that an increasing proportion of Coventry residents are in employment. On the other hand, welfare payments to those out-of-work have fallen. Historically the average earnings amongst all Coventry residents in work have been consistently lower than the average pay by workplaces located in the city; on average commuters into Coventry get paid more. This remains and the gap had not been closing in recent years. 

Gender pay gap 

 Gross disposable household income (GDHI)

Gross Disposable Household Income (GDHI) broadly measures the amount of Coventry’s GVA that benefits households, the money generated that becomes income for people. Coventry has a low average annual GDHI per head amongst residents. At £15,355 per head Coventry’s is notably (about £3,000) less than that of the West Midlands region, and less than that of England (about £6,250). Coventry’s residents have significantly less to spend or save after income distribution measures (including taxes, social contributions, and benefits) have taken effect. GDHI is still low but growth in 2018 was relatively good. Total GDHI, at £5.631 billion, increased by 4.3% in 2018, a similar rate of increase to the England average (5.3%). GDHI per head grew as well, but by less than the national average, 2.4% compared to 4.6% annual growth for England, this is because the total population growth in Coventry in 2018 was at one of the highest rates in the country. It is significant that GVA from Coventry’s businesses did not grow in 2018 but GDHI, the household income that results, grew quite well - so while the growth in the local economy was starting to look brittle in 2018, the outcomes for residents remained relatively healthy. However, we can see from another data source (median full-time earnings) that the following year, 2019, saw low growth in earnings from employment - so such growth in household income may not sustain. While GDHI per head grew faster than GVA per head this year, it remains notable that GVA per head in Coventry is higher than the average for a group of similar local authorities, but it is lower than the same group for GDHI per head. This points to relatively low average income being a particular issue for Coventry. A relatively low amount of the value created by Coventry businesses helps local households as income. Coventry is a population centre; the city’s population has been growing strongly for several years and the city is home to 2 successful universities and so is home to many full-time higher education students. These reasons are partly why this measure of household income is relatively low.

Supply, choice & quality of housing

A new housing and homelessness strategy

In March 2019, the City Council launched its Housing and Homelessness Strategy 2019-2024. The Strategy is committed to creating not only a sustainable future for the city through delivering 42,000 new homes by 2031 but also focusing on the here and now by preventing and tackling homelessness head on. We want a Coventry where everyone has a place to call home.
The Housing and Homelessness Strategy sets out the council’s broad ambitions, focussing on the four key areas of preventing homelessness & supporting homeless households; support for people and communities; improving the use of existing homes; housing development.

Increase in the number of higher banded properties as a percentage of all properties.

The overall number of properties increased by 3,330 from 143,552 in March 2019 to 146,882 in March 2020. Amongst properties in the higher Council tax bands of C to H, the number of properties increased by 1,132 from 42,259 to 43,391 in the same period. As a result, there has been a slight increase in the percentage of higher banded properties relative to the overall tax base, now at 29.54%.

Modular homes

July 2019 two modular homes have been installed in Coventry as part of a WM Housing Group modular housing pilot. The homes have been built in partnership with Totally Modular and Coventry City Council. When they were transported to the site at Littlethorpe, Willenhall there were already kitchens and bathrooms installed in the buildings.

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Building new homes and neighbourhoods

Major regeneration plan for Wyken

A major £7million regeneration project announced July 2019 will see an area of Coventry transformed. The regeneration of an area of Wyken will be the first major project by Citizen, the new name for housing association WM Housing Group and Whitefriars Housing. The project due to be completed in 2024, plans that 93 new homes will be built, and 112 flats refurbished. 

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Council tax

Over 95% of Council tax is collected in year                                                                                                                                                                                  There has been a decline in the overall percentage of council tax collected in year which is reflective of a wider national trend over the past 24 months. In 2019/20 95.5% of council tax was collected compared to 95.7% in 2018/19. It is too early to conclude as to the extent to which collection rates have or will be affected by the COVID-19 pandemic.
The tax base is still buoyant with increases in the number of properties and the amount of council tax available to collect.  

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Globally connected indicators

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Locally committed improving the quality of life for Coventry people

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Create an attractive, cleaner and greener city

Improving air quality

Coventry residents have been giving their views on a range of schemes which will enable reductions in nitrogen dioxide levels in Coventry without the need to introduce a Clean Air Zone (CAZ). By the end of April 2020 more than 150 individuals and groups have already fed back on proposals – and now because of COVID-19 restrictions the Council has decided to extend the consultation by a further five weeks to enable people to respond. The consultation was due to end on 26 April but was extended to 31May 2020.         

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A Class D Clean Air Zone would have affected all vehicles that do not meet certain air pollution standards. For the scheme to work some cars and other types of vehicle would have faced a charge to drive into a large part of the city. The Council always felt there was a better way of achieving the air quality goals, and last year put forward its preferred package of measures. The consultation found a combination of measures in the area around Holyhead Road, through Spon End from Hearsall Lane to Junction 7 of the Ring Road, and on Foleshill Road. All of these are being planned to avoid the introduction of a CAZ.
In February, the Government wrote to the Council in support of Coventry’s proposals emissions, helping residents through cleaner air and better health. A legal direction from the Government means that Coventry will need to send a final full business case. The submission date was 19 June but is now likely to be later in the year to reflect the lengthened consultation period. The COVID-19 outbreak and the resulting social distancing, travel restrictions and self-isolation measures has meant evidence of less traffic and NO2 pollution but the figures are likely to rise once lock-down measures begin to ease.

Roads and footways

Road network is in a good/acceptable condition

The 2019/209 survey shows 98% A roads, 96%, B & C roads, 81% unclassified roads and 38% of footways to be in a good/acceptable condition.

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More priority potholes reported
1528 Priority 1 potholes were reported in 2019/20, compared to 925 in 2018/19. This increase is attributed to the effect of the very wet winter, with reliable rainfall records dating back to 1892 in Coventry, the period from June 2019 to February 2020 has been the wettest such 9 month period (824.4mm) on record. In 2019/20 15 miles carriageway treated miles of carriageways were treat and 35 footway sites improved.
 

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Additional funding
Our long-standing partnership with Citizen Housing has seen us conduct a further 2.7 million pounds of improvements to our footway networks across the City.
Despite the restrictions placed on us by the COVID 19 outbreak Highways has been resilient with levels of service being kept wherever possible to ensure the road network remained safe for all users.

Fly-tipping

Less than 1% increase in fly-tipping…and a 23% increase in enforcement action taken                                                                                                                      [https://www.flickr.com/photos/coventrycc/50671704537/in/dateposted-friend/]

In 2019/20 the number of fly-tipping reports increased slightly from 6922 in 2018/19 to 6955 an increase of only 33. While the number of investigating actions has increased by 916 from 3925 in 2018/19 to 4841 in 2019/20. Fly-tipping reports continued to be followed up with intelligence from citizens and partners including the police and housing associations. ‘Hot streets’ are identified, allowing resources to be targeted on problem areas.   

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The Street Enforcement Team has targeted resources towards locations where issues are occurring and at the times that are needed. This will increase the number of front-line patrolling officers, ultimately leading to more community engagement ‘on the street’, which we have found is the best way to reduce fly-tipping. More officers time is also being devoted to investigating the most serious incidents of flytipping and focussing on problem locations.     

Challenges in increasing recycling

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The provisional data for 2019/20 shows that the percentage of household waste recycled and composted has reduced slightly from 34.1% in 2018/19 to 33.4%. Contamination and placement of incorrect materials in the blue bins is still a problem and is being targeted by the Waste Education Team. The team has been increased and it collaborates closely with round supervisors to identify problem streets and bins. The team is also using social media Twitter and the Recycle Club website to engage with residents.

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 Streetpride and cleanliness

98% of inspected sites meet standards     

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In 2019/20 98% of inspections completed was graded A or B. Inspections are undertaken on a weekly basis by the supervisory team based on the Government Indicator NI195. These inspections have been developed to measure work undertaken by the Streetpride teams, such as cleanliness, fly tipping, graffiti, grass cutting, hedges and shrub beds of the local environment. The frequencies of cleansing have been developed and adjusted over time to manage resources to meet a defined standard (grade B) in the code of practice as far as possible.  

Upkeep of parks

Coventry has some of the UK’s best parks                                                                                                                                                                                         

Five of Coventry’s most popular parks proved to be some of the best in the country by being awarded a Green Flag. Longford Park, Cauldon Castle Park, Allesley Park, Coombe Abbey Park and the War Memorial Park were again in July 2019 awarded Green Flags after meeting the high standards set out by Keep Britain Tidy.   

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Make communities safer

Addressing crime and violence

An increase in recorded crime

The total recorded crime in Coventry increased in the rolling year to January 2020 to 28,587 from 28,056 in January. This is a 1.9% increase a much smaller increase than in January 2019 which was 9.2%. The main offences were theft from motor vehicle 2,385 (up 12%); common assault, 2,198 (up 24%); assault occasion ABH 2,139 (down 1%); burglary residential 1,726 (down 18%); and theft from shop/stall 1,612 (down 23%).
The crime rate per 1,000 population has also increased from 76.5 to 77.9 crimes per 1,000. This is lower than the rate recorded in both Wolverhampton and Birmingham, using the ONS 2018 population estimates. Wolverhampton rate is 95.0 and Birmingham is 100.6 recorded per 1,000 of the population.

Youth offending

Low and declining levels of youth offending

First Time Entrant rates, already at a record low, continue to decrease the rate reduced to 224 in 2019/20 from 235 in 2018/19.  

Hate crime

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In 2019/20 the largest category (83%) of hate crime and non-crime incidents recorded were related to the protected characteristic of race/ethnicity; followed by sexual orientation (12%); sex/gender/transgender (2%); religion (1%) and disability (1%).
Incidents relating to race/ethnicity, sexual orientation and sex/gender all saw an increase in the number of incidents reported in 2019/20.

Challenging hate crime and supporting victims

A new Hate Crime Panel Process has been developed. The purpose of the group is to review Hate Crime cases and identify support for the victim. The panel has a wide range of groups connected to the panel to provide the support. Partnership working between statutory and community sector organisations is key to the success of this to support victims.

Tackling extremism and radicalisation

Tackling the causes of radicalisation is a key element of the work we do to ensure we are building more resilient and safer communities. The Council continues to work closely with our partner agencies and a range of community groups to raise awareness and challenge those extremist groups that seek to divide and cause
harm. This includes
• enhanced training for professionals,
• developing resources to support the education sector and
• holding workshops with young people to understand their concerns.
Through Channel Panel – the multi-agency early intervention programme; we have safeguarded and supported vulnerable individuals and families this past year.

Preventing youth violence
The West Midlands Violence Reduction Unit invested £160k into the Hillfields area of Coventry (a police impact area) to support work on tackling violence. Over the course of three months we took a whole life course approach working with children as young as 2 going right up to adulthood. Preventative activities including programmes in nurseries, schools, and religious settings to build resilience in young people have been delivered. The family hub was opened at weekends in order to provide detached outreach youth work to those entrenched in gang activity to work with them and persuade them to seek help to adopt more positive activity including education, employment or training. A network of professionals including health visitors, policing, community members, early help staff, local radio, pharmacy staff and others has been built to make them aware of the role they can play in identifying those at risk of violence and how to report their concerns.

Domestic abuse

New domestic abuse services introduced July 2019                                                                                                                                                                         

The new services aim to increase support and encourage those affected by domestic abuse to seek help. It’s part of a joint effort by the Council and partner agencies to address the issue and recommission the services, in a bid to improve responses across the city to incidents of domestic abuse services. The collective services are set to include: community-based victim support; a counselling service for children affected, safe accommodation for victims; counselling support for victims of sexual violence; and a perpetrator service.

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Increase in domestic abuse crimes reported                                                                                                                                                                               

There has been an 11.1% increase in Domestic Violence reported in 2019/2020. The number of reports increased from 6,719 in 2018/19 to 7,466 in 2019/20. In 2019/20 there were 4,178 crimes and 3,288 non-crimes reported over the 12 months.

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There were 623 more crimes and non-crime reported to the police by females and 99 more reported by males in 2019/20 than in 2018/19.

Improving educational outcomes

School performance

As of March 2020, 91% of pupils attended a good/outstanding primary school – a decrease by 4 percentage points to 91%, the city is still 3% points above national and 5% points above similar authorities. In secondary, 71% of pupils attended a good/outstanding - a decrease by 9% points. Although 9% points below national the city is just 1% point below similar authorities. All Special schools in Coventry continue to be Good or Outstanding exceeding rates for national and similar authorities.

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Fewer permanent exclusions

The percentage of pupils with permanent exclusions reduced in primary and secondary schools. In primary schools the percentage reduced from 0.03% March 2019 to 0.01% in March 2020. With the introduction of the inclusion support and the interventions by KEYS and GATEWAY the improved picture for primary permanent exclusions has been sustained. In secondary schools the percentage reduced from 0.06% March 2019 to 0.04% March 2020. The supported transfer systems have stabilised the number of pupils out of education and has reduced the number of exclusions. Successful supportive transfers now outweigh the number of failed supportive transfers.                                                                                                                                                   

School attainment

The Council monitors results at the end of year 6 (key stage 2), year 11 (key stage 4) and year 13 (key stage 5).
At year 6, Coventry pupils continue to perform better than the average for similar areas

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In 2019, the key stage 2 expected standard in reading, writing and maths stayed the same at 62%. This is 1% above the average for similar areas. Over half of the key priority groups have reduced the gap with national average including the city priorities of pupil premium and special educational needs.

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At year 11, attainment 8 score improved, and the gap narrowed with the national average

Attainment 8 measures pupils’ attainment across 8 qualifications. Coventry’s Attainment 8 score improved by 0.3 to 43.6 compared to the national rate of improvement of 0.2 to 46.7. In 2019 at KS4 more priority groups made progress with increased scores.

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Coventry’s performance in the ‘strong pass’ (headline measure) category has improved by 0.5ppts, compared to a national improvement of 0.1ppts, therefore closing the gap to national and an improved position in the LA ranking. However, Coventry’s performance in the ‘standard pass’ (additional measure) category has declined by 0.8ppts, compared to an increase in national by 0.5ppts, therefore the gap to national has widened by 1.3ppts.

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City performance improved for each KS5 measure and is above target for Tech Level and General Applied.

The high participation rates in our post 16 provision sees many students achieving great success on vocational courses (Tech Level) and achieving average attainment on the more traditional A Level route where the full range of ability access these courses to progress into Higher Education.

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Improve health and wellbeing

Childhood obesity

Almost 40% of the city’s 10-11-year olds are overweight

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The recent trend has been stable in line with the national average. The family weight management service (Be Active Be Healthy) transferred to the new Family Health and Lifestyles Service in September 2018. A reduction in childhood obesity is a key outcome for the new service. The service is collaborating with partners focusing on prevention, early intervention, self-care, and the promotion of support within the local community. One example is the Start Active, Stay Active programme which is being delivered to early years providers. The team are working in partnership the with School Nurses who are also part of the new service, coordinating the delivery of One Body One Life (OBOL) weight management programmes following the National Child Measurement Programme (NCMP) being undertaken in schools. The service has seen an increased demand for programmes and uptake from families has improved. Outcomes from The Lancaster Model health needs assessment completed in Year 6 are also being analysed to incorporate learning into programme delivery and supporting the offer from the Family Health and Lifestyles Service to schools.

Smoking has reduced but challenges remain

Smoking status amongst new mothers at time of delivery for Coventry in 2018/19 has improved from last year and is statistically like England’s.

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In 2018/19 over 300 women sought support from stop smoking services to quit, 131 achieved abstinence by the time of delivery. In addition to these, 17 family members also achieved a 4-week quit as part of the service’s whole family support offer. Although the prevalence of smoking has been reducing, the number of women achieving abstinence from cigarettes at time of delivery from a Stop Smoking Service has remained consistent over the last few years. The Stop Smoking in Pregnancy service transferred to the new Family Health and Lifestyles Service in September 2018 and the service has contributed towards the recent review undertaken as part of Local Maternity System work which will influence the ongoing development of the service.

Diabetes

Diabetes prevalence remains stable                                                                                                                                                                                                   

Overall diabetes prevalence is still stable. A range of initiatives are in place to improve our approach to the prevention and management of diabetes. The National Diabetes Prevention Programme has been active since April 2018 across Coventry and Warwickshire and transitions to a new provider in April 2020. 

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We have continued to improve our self-care, patient information and education offer including a range of digital resources. We have held a range of diabetes awareness events reaching out to local communities and offering community-based testing and risk management, including events at local Gurdwara’s for World Diabetes Day in November 2019 and recruitment and mobilisation of diabetes community champions. We have also been working to improve our support offer for children, young people and their families living with diabetes.

Physically active adults

Survey shows 6 in 10 adults are physically active       

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The data is drawn from the national Active Lives Adult Survey by Sport England.
The city has a widening inequalities gap around gender and inactivity rates; women and girls are the highest group of inactive residents in the City followed by those with long term conditions. Coventry was the European City of Sport last year which offered wider opportunities and targeted programmes to address inequalities and improve wellbeing. New leisure facilities were also opened last year, and the Go CV scheme has been launched and targeted at every resident with incentives and staggered membership rates to increase engagement.

Year of Wellbeing 2019      

The Coventry and Warwickshire Year of Wellbeing campaign 2019 set out to raise the profile of local prevention opportunities and to encourage to take their own initiative to improve their own health and wellbeing. There were 4 themes for the year:
• child physical activity
• workforce wellbeing
• loneliness and social isolation, and
• celebrating personal successes                                                                                                                                                                                

Our Year of Wellbeing has enabled Coventry to prepare for 3 significant opportunities
• European City of Sport in 2019,
• the Coventry UK City of Culture in 2021, and
• the Commonwealth Games in 2022  

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It was a fantastic 12 months in Coventry and Warwickshire. So many people made pledges to be more active, work together more effectively, eat healthier and look after one-self better.
Building on the success of the Year of Wellbeing, the city is continuing to promote wellbeing through a new branding, wellbeing for life.

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Childhood injuries    

The city’s local safeguarding children board is working to prevent both unintentional and intentional injuries in children.

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Hospital admissions caused by injuries in children 0-14 per 10,000 appears to have improved since the previous year in Coventry. The Family Health and Lifestyles service which includes agencies such as Health Visiting and School Nursing have continued to work in collaboration with partners such as Family Hubs on improving this indicator through joint campaigning, raising awareness with parents and linking in with national organisations such as Royal Society for the Prevention of Accidents (ROSPA) and Child Accident Prevention Trust (CAPT) to create joint action plans. In-depth data analysis has shown hospital practice accounts for the outlier statistics of hospital admissions caused by injuries in children 0-14 compared to west midlands region, data has been presented to Children and Young Peoples Partnership Board and the Coventry Safeguarding Children Partnership who are aware.

Conceptions to under 18s

Fewer conceptions to under 18s                                                                                                                                                                                                             [https://www.flickr.com/photos/coventrycc/50671901278/in/dateposted-friend/]

Under 18 conceptions continue to reduce. The latest figures released show the Coventry rate reduced from 26.1 in 2017 to 21.2 in 2018. 

Protecting our most vulnerable people

The Council helps to keep children and adults safe from harm; provide early intervention for families; and prevent homelessness, while services continue to face significant and sustained pressures.

Breastfeeding

This year’s data for breastfeeding prevalence at 6 to 8 weeks is unavailable, as the data did not meet Public Health England (PHE) requirements for reporting. A breastfeeding status of 94.3% of those eligible was reached however PHE only report a confirmed figure if a breastfeeding status of 95% is reached. Coventry’s unvalidated data figure at a breastfeeding status of 94.3% is 48%. It appears breastfeeding rates in Coventry have remained consistent however analysis shows that we have areas in the city where rates are significantly below this average.

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The Infant Feeding Team transferred to the Family Health and Lifestyles Service in August 2018 and are working closely with Health Visiting to improve rates. The service is working across the city and looking at how the team can focus on supporting areas with low take-up or maintaining breastfeeding rates on discharge from hospital. The service has been offering several drop-in sessions, telephone advice and information to promote breastfeeding.

Early years

More five-year-olds achieve a good level of development 

In 2019 Coventry achieved 69% of pupils achieving a good level of development an increase from 67.8% in 2018. Coventry’s improvement is at a faster rate than national (1.2 percentage points compared to 0.3 percentage points)   

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 The gap between the lowest achieving 20% in the early years and the rest has increased.

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The gap in Coventry (38.6% in 2019) between the “lowest achieving 20%” in the early years and “the rest” is now over 6% points more than the same figure nationally showing a 32.4% gap. Closing the gap with those in poverty remains a city priority and integral to Coventry’s Early Help model. In addition, new termly monitoring of preschool Foundation Stage assessments across Schools and Private & Voluntary Aided providers is being scheduled for 2020/21.

Children’s services

Provisional data shows the city’s looked after children rate remains the same at 89 per 10,000 of the population under the age of 18.

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Repeat referrals to children’s social care have reduced and the percentage of new looked after children who were previously looked after has also reduced. Repeat referrals reduced from 25.9% in 2019 to 24.9% in March 2020. The percentage of new looked after children who were previously looked after reduced from 8.1% to 7.7%.

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The percentage of common assessment framework assessments closed with all actions complete has increased from 69% March 2019 to 72.8% in March 2020.

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Children’s Services - transformation update

The pandemic and lockdown have not been able to slow the ongoing transformation of Children’s Services. The joint forces of the Transformation Team and Businesses Systems Team have made sure the journey to ‘good’ has kept its momentum. The project to transform and improve Children’s Services has embraced system change, particularly the development of digital solutions, to make sure the city’s most vulnerable children are getting the best outcomes.  Despite the lockdown restrictions, recent improvements include:

• The redesign of business processes and forms for Signs of Safety to allow early help for vulnerable children and families before issues become more profound
• The continued drive to increase the number of internal foster care placements
• Moving to electronic processes for our Residential Services, through the implementation of a new module in the Children’s Case Management System (LCS)
• A ground-breaking partnership between Through Care and Severn Trent to provide Care Leavers with a 70% discount on their water bills.

Tackling substance misuse/risk-taking behaviours

Healthy Lifestyles Coventry is a FREE, faceto-face, or online service supporting clients to improve their health and wellbeing. The service promotes health by supporting weight loss, stopping smoking, alcohol reduction, increasing physical activity and providing statutory services like the NHS Health Check. In the year, 1,453 (an increase of 381) completed a programme with the service, 14,800 NHS Health Checks were completed, 1,600 clients quit smoking, 550+ clients lost a minimum of 3% of their weight, and 700+ increased their levels of physical activity. 60% of these clients maintained their new lifestyle after 12 months. By taking a whole-person approach, of the 120+ clients reduced their alcohol consumption to within HM Govt. guidelines, 39% also went on to lose 3% of their weight.

The Change Grow Live service works to help those people whose substance misuse and risk taking behaviours cause substantial health and social problems. The Coventry service was rated as “Good” across the board following a Care Quality Commission inspection in 2019. Between 2018/9 and 2019/20 Change Grow Live saw an

• increase in the number of new clients (from 876 to 926)
• an increase in the total number of people in structured treatment (from 1647 to 1685) and
• an increase in the number of people successfully completing treatment (from 333 to 400)

Change Grow Live provide training for health and social care practitioners and in first 9 months of the year 678 people completed training with them. In response to the fact that the biggest cause of death among those in treatment was respiratory disease, Change Grow Live introduced micro-spirometry checks at assessment to identify Chronic Obstructive Pulmonary Disease as early as possible. 

Adult social care

The number of adult social care service users receiving long term on-going support increased from 3,287 in March 2019 to 3,405 in March 2020 an increase of 3.6%. The number and rate have stayed at a similar level over the last 5 years and remains lower than comparators. In 2019/20 10,534 adults contacted social care who had not previously received social care support. This is an increase of 1.6% from 2018/19. The number of adult safeguarding S42 enquiries (532) and rate per 100,000 population (185) have both fallen in comparison with last year. Proportion of adult social care service users placed in regulated adult social care services rated as inadequate has increased to 4.2%. As of 31st March 2020, 34 people were placed in residential and nursing care within the City that are rated as CQC inadequate out of 814 people placed. The overall satisfaction of people who use services with their care and support remains at a similar level to last year and is similar to our CIPFA nearest neighbours. In Coventry 63.1% satisfied in 2019/20 and 63.4% were satisfied in 2018/19.

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The proportion of adult social care service users who feel safe has increased from 69.7% in 2018/19 to 76.7%.

Housing and homelessness

More households accepted as statutory homeless (in priority need) 

The number of households accepted as statutory homeless (in priority need) increased from 388 in 2018/19 to 913 in 2019/20. The past year has seen an increase in approaches to the service. This has translated into much higher main-duty decisions being made, due to carrying over backlog cases into the year from the previous year. The number of households accepted as statutory homeless (in priority need) increased from 388 in 2018/19 to 913 in 2019/20. The past year has seen an increase in approaches to the service. This has translated into much higher main-duty decisions being made, due to carrying over backlog cases into the year from the previous financial year and concentrating on getting these outstanding case decisions up to date. The team has seen lots of recruitment activity throughout the year to ensure staffing numbers are correct and the introduction of a new structure with the Accommodation Team being set up. There has also been a year on year increase in approaches to the services, 2018/19 3789 approaches and 2019/20 4530 approaches.           

More homelessness cases prevented and relieved  

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The number of cases prevented and relieved increased from 413 in 2018/19 to 552 in 2019/20. More staff have been recruited and this has reduced the backlog  leading to increased successful outcomes at preventions and relief stages. This has significantly increased in February and March 2020 which will go into 20/21. The introduction of appointments has seen an increase in cases going onto prevention to give more opportunity to work with customers to resolve their circumstances before they may move into relief and have consideration for temporary accommodation.

Rough sleeping in city       

In July 2019 the Council and dozens of other city agencies increased their efforts to help rough sleepers in the city. A Rough Sleeping Co-ordinator was set to start, while outreach workers were linking with other agencies specifically to improve partnership working in helping rough sleepers into accommodation. A scheme to provide housing and support to more than 100 rough sleepers was also underway, and a forum in place to link agencies to share the best approaches to working with people sleeping on the street.

Launched in February 2020, Change into Action is an alternative giving scheme supporting local specialist charities and street teams working to change the circumstances of rough sleepers and those at risk of rough sleeping in Coventry.

[https://www.flickr.com/photos/coventrycc/50649211191/in/album-72157717039004497/]

Agencies in the city working together to address street homelessness, businesses and councillors joined by the Mayor of the West Midlands to give their backing to the approach which is already operating in Birmingham and Solihull in the region.

Caradoc Hall – A One Coventry Approach

A refurbished housing scheme providing dozens of temporary homes in Henley Green welcomed its first families in February 2020.

[https://www.flickr.com/photos/coventrycc/50649282522/in/album-72157717039004497/]

Caradoc Hall in Henley Green provides 102 family temporary homes for families who have applied to the Council as homeless. All of the flats have undergone a significant refurbishment. The completion of Caradoc Hall required a challenging (but rewarding) outcome focussed approach between many Council departments, private and third sector partners, in a true One Coventry approach.

Reducing health inequalities

Healthy life expectancy

Healthy life expectancy at birth figures for Coventry residents are not significantly different to the England average. The latest data 2015-17 remains similar to the 2014-16 data at 62.9 years for male healthy life expectancy at birth and 63.5 years for females. However, people in Coventry on average, have a shorter life expectancy than the average for the country. The Director of Public Health Annual Report 2019: Bridging the Gap focussed on inequalities in the city and illustrates a range of factors that contribute to inequalities in life expectancy and healthy life expectancy. In Coventry there is a large gap between healthy life expectancy and life expectancy between people in the highest socioeconomic groups and those in the lowest socioeconomic groups, representing a large window of need when people start to require more support from health and care services. Life expectancy and healthy life expectancy are overarching indicators of the wellbeing of our residents and wide range of indicators and actions across the Council Plan contribute to this picture.
The city’s Joint Health and Wellbeing Strategy, developed in partnership with senior leaders from across the public and voluntary and community sectors, sets out a four-year vision for health and wellbeing in Coventry and will be used by local health and care partners to inform plans for commissioning services and shape how we work together to meet health and social care needs and address the social determinants of health. The current focus is on loneliness and social isolation, young people’s mental health and wellbeing, and working differently with our communities.

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Locally committed indicators

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Delivering our priorities with fewer resources

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Active communities & empowered citizens

Engaging local communities

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Let’s Talk Coventry (www.letstalk.coventry.gov.uk/) [https://letstalk.coventry.gov.uk/]                                                                                                                                                                       

The Council has a new engagement platform called Let’s Talk Coventry which has enabled us to generate better connectivity and collaboration amongst local communities.
The platform has improved our online engagement offer through the use of a variety of deliberative tools as well as surveys. The graph below shows the increase in engagement with the platform.     

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In addition, Let’s Talk Coventry has allowed us to co-ordinate and improve quality of consultation across the Council and reach a far wider audience. Several engagement events were held as part of the development of the Joint Strategic Needs Assessment (JSNA). They were viewed as great networking opportunities and a chance for everyone that came to find out what other great work is going on in their areas.
The information gathered provides a snapshot of current and future health and care needs of the local community as well as local assets that can help improve things and reduce inequalities. www.coventry.gov.uk/jsna [https://www.coventry.gov.uk/jsna]   

Feeding Coventry and social supermarket    

Feeding Coventry is a small charity with big ambition: to create a food resilience city in Coventry where nobody goes hungry. They are committed to working with partners and local communities to tackle the root causes of hunger, build food security, provide low cost food to vulnerable groups and support people in crisis.
In March 2020 Feeding Coventry opened Coventry’s first ‘Social Supermarket’, an innovative model for providing affordable, good quality food alongside local produce and goods and wraparound advice services.        

[https://www.flickr.com/photos/coventrycc/50667019083/in/dateposted-friend/]

Disability Equality Action Partnership

The Disability Equality Action Partnership brings together representatives from a variety of groups supporting disabled, Corporate Partners and the Council.
In 2019/20, the group has been working together with West Midlands Combined Authority on a Coventry Disability Transport Charter to ensure that transport is for everyone not just the able bodied.
The Disability Transport Charter should be launched in 2021.

Making the most of our assets

The Council has continued to take a balanced commercial approach to meeting its budgetary pressures and maintained an appropriately prudent approach to managing its finances. In 2019/20 this included measures such as renting out further space within its Friargate building, generating further rental income and acquiring the largest private commercial waste operator in the city to complement the Council’s existing commercial waste service. This approach has helped the Council to avoid some of the worst effects of budget cuts experienced elsewhere across the country in recent years.

Council workforce     

Further slight increase in full-time equivalent employees     

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There were 3,952 full-time equivalent (fte) employees in the Council at the end of March 2020, an increase of 122.55 fte compared to a year ago. This continues last year’s increase in fte numbers following many years of reducing numbers.

Increase in sickness absence

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In 2019/20, 12.71 days per FTE (excluding schools) were lost due to sickness absence. The top reason for absence was stress, depression, and anxiety, followed by musculoskeletal problems. A number of measures are being taken to reduce the rate of absence such as a targeted action plan, increased health and wellbeing measures and revising the absence management policy. As well as being remedial measures, these actions are designed to address the causes of absence.

Workplace wellbeing [https://www.flickr.com/photos/coventrycc/50675428173/in/dateposted-friend/]

Improving equality, diversity, and inclusion (EDI) for our workforce is a key priority for the Council and to aid in this a new EDI policy has been created.

Making savings to support frontline services & addressing our environmental footprint     

36% of transactions completed online or by self-service    

A new programme of digital change has just been launched called Digital First which will see an increased focus on providing opportunities to engage with the organisation’s services through self-service channels. Greater consideration will be given to the customer experience through user-friendly and customer feedback will be utilised to progress a programme of ongoing improvement.   

Improved capture rate

The percentage of customer telephone contact answered [capture rate] improved from 84% in 2018/19 to 91% in 2019/20. New technology, improved performance management routines and recruitment prioritisation have seen significant improvements in this area. Importantly, greater emphasis has also been placed on the achievement of quality outcomes and general feedback from the public is positive.

Further reductions in carbon emissions

Emissions from Scopes 1 and 2 in 2019/20 have decreased 7.56% since 2018/19 and 62% from the 2008/09 baseline. This reduction is partly attributable to a significant reduction in liquid fuel use as Friargate is now connected to the Heatline. Although this data only accounts for Scopes 1 and 2 emissions, the Council are further developing our reporting of Scope 3 data by ensuring we record and calculate additional Scope 3 emissions to be used in future reports. The following defines what is meant by Scopes 1, 2 & 3.
Scope 1 - All Direct Emissions from the activities of an organisation or under their control. E.g. fuel consumption on site such as natural gas and fleet fuel.
Scope 2 - Indirect Emissions from electricity purchased and used by the organisation.
Scope 3 - All Other Indirect Emissions from activities of the organisation, occurring from sources that they do not own or control.

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Please note that the increase in Scope 3 emissions this year is a result of us evolving the methodology used to calculate the Scope 3 emissions. In previous years, Scope 3 emissions were limited to business travel (associated with Expense and purchasing card data), district heat loss and electrical transmissions and distributions. In order to be as transparent as possible, we have begun the process of expanding the reporting of Scope 3 data this year. We have added liquid fuel, gas, and electricity consumption of Scope 3 buildings, which includes schools and other Council owned properties, to the Scope 3 calculations. Over the next few years, we will continue developing a procedure to record more Scope 3 building data and other areas which we have not been able to capture data for previously. We anticipate the improved capture of Scope 3 data will show an increase in emissions, although that would not be reflecting the reality of the situation, but rather an increase in the data reported.
Please also note that some reductions in Scope 1 and 2 may be a result of Council owned buildings being outsourced over the year, this will cause a reduction in Coventry City Council GHG emissions. As a City Council, we have made considerable progress in carbon reduction since first publishing a Climate Change Strategy in 2012. However, we recognise there is still lots more to do. The WMCA has set a target of carbon neutrality for the region by 2041, although the Council at this stage has not identified a target such as this. However, with the Council’s current Climate Change strategy set to expire by the end of 2020, this provides a perfect opportunity to launch a more ambitious and inclusive climate change strategy, which works for the whole City. The Council with the support of the WMCA and funding from the UK Government’s Innovate UK has set up a Regional EnergySystems Operator (RESO) Project to look at the most environmentally sound ways of generating and supplying heat and power across the City. The outcomes of this action research will provide vital information which builds upon our record in addressing Climate Change within the organisation. The City Council intends to establish an independent Commission of stakeholders to mobilise businesses, communities, and voluntary organisations across the City into developing a new Citywide Climate Change and Sustainability Strategy and Action Plan. The Plan will build upon the great work currently happening throughout the City and will ensure Coventry is a leading driver for Sustainable growth and employment, urban innovation and creating a green healthy environment.

Regenerating the economy

£102m of bid-for external grant funding has been used to fund the Council’s Capital Programme in 2019/20.

Delivering our priorities with fewer resources indicators

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Further information and change log

Further information

Further information, including infographics, open data, maps and a publication schedule is available at www.coventry.gov.uk/infoandstats/ [https://www.coventry.gov.uk/infoandstats/]. This year, progress has been made towards developing a Citywide Intelligence Hub, a one-stop data platform providing a “single source of truth” of data and evidence about Coventry.

Change log

The following list sets out indicators that are new, revised or deleted, or where data is unavailable for this report.

New indicators

• Overall satisfaction of people who use services with their care and support
• Overall satisfaction of carers with social services
• Customer telephone contact answered [capture rate]

Deleted indicators

• Adults using social care who receive self-directed support
• Adults using social care who receive direct payments
• Reduction in face to face and telephone contact

Data unavailable

• Overall satisfaction of carers with social services
• Breastfeeding rates at 6-8 weeks

Feedback

Thank you for reading this annual performance report. If you have any feedback or comments about this report, please contact the Insight Team:
Web: www.coventry.gov.uk/infoandstats/ [https://www.coventry.gov.uk/infoandstats/]
Email: insight@coventry.gov.uk [mailto:insight@coventry.gov.uk]
Twitter: @CovCCInsight [https://twitter.com/CovCCInsight]