About us
Coventry City Council provides a repair and maintenance services to the residents and business owners of Coventry City. We have years of experience completing emergency and responsive repairs, planned preventative maintenance schedules and property improvements and refurbishments. The R&M team is able to support both public and private sector organisations with a dedicated internal resource providing building works, refurbishments, general maintenance, gas servicing, maintenance and installations, electrical works and a 24 hour a day, 365 days a year emergency call out service across all trades.
Our services
- plumbing and heating, plumbing repairs and installations, for example of taps, toilets, basins, sinks, hot and cold water supplies, water heaters, showers, mixer valves, laboratory taps etc
- heating and ventilation
- commercial catering equipment installation, maintenance and repair
- white goods servicing
- carpentry, repairs and installation of/to windows, doors and frames (timber and upvc), fire doors, handrails, locks, ironmongery, door closers, handrails, fencing and gates, and all other general carpentry repairs and installations
- building works, bricklaying, plastering, glazing, tiling, painting and decorating
- electrical - including electrical installation/upgrade, inspection and testing, domestic commercial and industrial.
- portable appliance testing
- fire alarm installation and maintenance
- disabled aids, servicing and repairs to mobile hoists, hospital beds and bath aids
- fire door inspections, inspection and certification of all types of fire doors
- fire fighting equipment and services, inspection, certification and installation of firefighting equipment, to all types of fire extinguishers and blankets
- steps and ladder servicing, inspection, servicing and certification of all types of steps, ladders, footstools and mobile tower scaffolds
- roofing works, inspection, repairs and cleaning of flat and pitched roofing, guttering and downpipes.
- drainage, repairs, installation and blockage clearance on all types of drainage.
- general renovations, renovations and building works to all types of buildings, schools, industrial, domestic and commercial.
- project management
View our terms and conditions [/downloads/download/7036/repairs-and-maintenance-facilities-management-services-terms-and-conditions].
Repairs and Maintenance Facilities Management
Emergency reactive response
We offer a flexible 24 hours a day service tailored to your needs and requirements and can respond to emergency situations within two hours.
We understand that repairs which are unplanned, sporadic, ad-hoc need addressing with the utmost importance.
All repairs will be responded to in terms of their necessity, liability and degree of urgency.
Wherever possible we will ensure that attendance will be at a date and time that is convenient to you and will keep you updated with the expected timescales involved.
Repairs and Maintenance Facilities Management
Planned preventative maintenance
We believe that quality maintenance is the best way to ensure the continued life of your building. Regular maintenance requires a relatively small amount of time and very considerable savings will be gained in the long term as a result. R&M can ensure your maintainable assets are covered under our ‘planned preventative maintenance’ scheduled to avoid any more servicing worries and ensuring that any repairs are identified and promptly corrected.
Repairs and Maintenance Facilities Management
Project work
R&M are able to undertake any small project works required ranging from electrical lighting projects, boiler house replacements to bathroom adaptations. We undertake all of our works in line with all the necessary building regulations and safety controls and will ensure that your project is delivered on time and on budget.
Repairs and Maintenance Facilities Management
Meet the team
With a dedicated internal team of operatives, plus professional support staff, our vast area of specialist trades cover:
- Electrical installation and repair
- heating, ventilation & plumbing
- painting and decorating
- plastering
- glazing
- carpentry
- roofing
- minor building/refurbishment works
- CSDPA adaptations and servicing (mobile hoist, bath aids, electric beds, manual wheelchairs)
All operatives are fully trained and qualified in their respective specialist areas of work giving you the assurance of quality workmanship and support.
Repairs and Maintenance Facilities Management
Registrations to professional bodies
- NICEIC for electrical Part P for domestic installations and approved contractor for all other work.
- Gas safe for gas/heating work
- HETAS for solids, woods and BIOMASS work
Repairs and Maintenance Facilities Management
Report a fault
Repairs and maintenance have a dedicated helpdesk team that are here to assist with any of your maintenance needs.
Log a fault [https://myaccount.coventry.gov.uk/service/logging_a_fault]
If you have an existing Reach login, you can log or raise new jobs via Reach:
Log a fault with Reach [https://coventrycitycouncil.fsifmhosting.com/Reach/!System/Security/Login.aspx?ReturnUrl=%2fReach%2f!System%2fReachWeb%2fDefault.aspx]
Contact the team
- RMFacilities@coventry.gov.uk [mailto:RMFacilities@coventry.gov.uk]
- Kirsty Cowie (Commercial Manager) 07720 063138 or email Kirsty.cowie@coventry.gov.uk [mailto:Kirsty.cowie@coventry.gov.uk]
- Paul Thompson (Facilities Manager) 07525 908816 or email Paul.Thompson@coventry.gov.uk [mailto:Paul.Thompson@coventry.gov.uk]
- Mick Bayley (Fabric Manager) 07984 978784 or email Michael.bayley@coventry.gov.uk [mailto:Michael.bayley@coventry.gov.uk]
Repairs and Maintenance Facilities Management
Case studies
Find out about our latest projects.
Lighting refurbishment - Coombe Abbey Country Park
The repairs and maintenance engineers have carried out extensive work in replacing the lighting at Coombe Abbey. The duration of the project has been five weeks.
This was carried out by the repairs and maintenance department from the council and was assisted by a contractor. The replacement was done to fit new LED lighting for more economical lighting. The new lighting had also been fitted with microwave sensors. The engineers and contactor worked their way through the building programming sensors and proving the operation of all sensors. The scope for the work included ground floor visitor centre, mezzanine floor and the first floor. The integral emergency lighting had been replaced but remained in the 29 existing positions. The external emergency lighting had been replaced above fire exits doors at six positions.
Boiler replacement - Hillfields Children's Nursery
The work was to remove all the existing heating boilers from site, flues insulation circulation pumps, controls and isolation valves and all redundant pipework. As well as the provision and installation of the new heating boilers, flues circulation pumps and pipework, distribution pipework, gas, insulation, control and isolating valve, new control panel and associated equipment to be installed in the boiler room.
The work was completed in two phases to minimise disruption to the building users. The work took approximately eight weeks to complete.
