Benefits appeals

How do I appeal against a decision about my Council Tax Support claim?

If you don’t agree with a decision made by us about:

  • whether you are entitled to Council Tax Support, or
  • the amount of any Council Tax Support you receive,

you must write to us telling us why you disagree with the decision and we will look at the decision again.

We must reply to you within two months of getting your request.

If we have looked at our decision again and you are still unhappy with our decision, you can appeal to the Valuation Tribunal Service. You must contact them within two months of the date of our reply.

If you have not heard from us and it is two months since you wrote to us, you can appeal to the Valuation Tribunal Service. But you must contact them within four months of when you first wrote to us.

The address for the Valuation Tribunal Service is:

The Valuation Tribunal Service
Hepworth House
2 Trafford Court
Doncaster
DN1 1PN
View a print version

Benefits service

Address: Broadgate House
Customer Service Centre
Broadgate
Coventry
CV1 1FS

Telephone: 024 7683 1800