Universal Credit

Contacts

In Coventry, there are a group of agencies that are determined to ensure that people understand are able to manage the Universal Credit system. 

You can access a range of advice and support from national and local agencies. Contact details for these agencies are listed below.

Coventry agencies

Coventry Citizens Advice

An independent charity which provides information, advice and guidance on welfare, debt and other issues, which is free, impartial, independent and confidential.

Coventry City Council Benefit Service

Advice about Housing Benefit, Council Tax Support, free school meals and other local welfare support.

Coventry Independent Advice Service

Free, confidential advice and information on benefits and money problems. This service is available at community venues across Coventry.

Coventry City Council Job Shop

Free information and advice about job opportunities for Coventry residents.

Coventry Law Centre

Providing advice and support on sanctions and appeals for all client groups.

New Central Credit Union

An alternative financial organisation to a bank or building society, offering low-cost loans and savings services.

Coventry and District Credit Union

An alternative financial organisation to a bank or building society, offering low-cost loans and savings services.

Citizen (previously Whitefriars)

Registered Social Landlord in Coventry. 

National Agencies

Budgeting and money advice

Free and impartial money advice.

Jobcentre Plus

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK's biggest public service department it administers State Pensions and a range of working age, disability and ill health benefits to around 18 million claimants and customers.

Citizens Advice telephone helpline - Adviceline

  • 0800 144 8848 five days a week 10am until 4pm. 
  • AdviceLine

Midland Heart

Registered Social Landlord in Coventry.

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