Self-help resources
If you're in crisis
If people have physically harmed themselves, if their life is at immediate risk or if they feel they are unable to keep themselves or someone else safe, then they should call 999 or go to A&E.
If someone is having a mental health crisis, but their life is not at immediate risk, they can access the local mental health crisis line by calling 111 and selecting ‘mental health option’. It can also be accessed online via 111.nhs.uk.
For people who are deaf or have hearing loss, use the following link to be connected to local crisis service – NHS 111 – SignVideo.
Anyone can call for themselves or someone else can call for them. NHS 111 is for all ages, including children and young people and those with neurodevelopmental needs.
If a person is not in a mental health crisis, but feels they need mental health support, they should begin by making an appointment with their local GP.
For health and care professionals, the Mental Health Access Hub number will remain open for use: 08081 966798.
Crisis support lines
Service |
Description |
Audience |
Contact details/links |
---|---|---|---|
Coventry and Warwickshire Safe Haven |
Providing out-of-hours, friendly, non-clinical crisis support every day between 6pm–11pm for adults aged 16+. Contactable by phone, text, email or face-to-face at drop-ins. |
Age 16 and above |
Call: 024 7601 7200 Text: 07790 777039 (Coventry) / 07852 010146 (Warwickshire) Email: support@cwsafehaven.org.uk |
Childline |
Childline is here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you. Childline is free, confidential and available any time, day or night |
Up to 19-year-olds |
Call: 0800 1111 |
National Suicide Prevention Helpline UK |
The National Suicide Prevention Helpline UK is a compassionate and understanding lifeline for those grappling with their mental well-being or thoughts of suicide. Our lines are open every day from 6 pm until midnight, offering a safe haven for anyone who needs someone to talk to. |
All ages |
Call: 0800 6895652 |
Papyrus (HOPELine UK) |
Offers confidential support and practical advice for suicide prevention. Available 24/7 every day of the year. Our advisers are all trained to help you focus on staying safe from suicide. Their training enables them to provide advice and support that may help you to move forward and stay alive If you are concerned that a young person is feeling suicidal, advisers can support you to start a conversation about suicide and explore options of how best to support them. |
Under 35-year-olds |
Call: 0800 0684141 Text: 07860 039967 Email: pat@papyrus-uk.org |
Samaritans |
We’re here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure. Samaritans is not only for the moment of crisis, we’re taking action to prevent the crisis. We give people ways to cope and the skills to be there for others. And we encourage, promote and celebrate those moments of connection between people that can save lives. We offer listening and support to people and communities in times of need. |
All ages |
Call: 116 123 (Free 24-hour helpline) Email: jo@samaritans.org |
Shout |
Shout is the UK's first and only free, confidential, 24/7 text messaging service for anyone who is struggling to cope. |
All ages |
Website
Text SHOUT: 85258 |
Self-help resources
Please see a list of self-help resources and information. To find help from services, use our directory.
Service |
Description |
Audience |
Contact details/links |
---|---|---|---|
Dear Life |
For anyone who feels they are feeling low, anxious or stressed, are having a difficult time coping, the Coventry and Warwickshire Dear Life website contains details of organisations which can help. Children and young people aged under 18 , please visit Dear Life : Support for young people for details on organisations which can help. |
All ages |
|
Coventry and Warwickshire Mind |
Mind provides resources and information on our website. Our support line is a safe space for you to talk about your mental health. Our advisors are trained to listen to you and help you find specialist support if you need it. |
All ages Parents and carers Professionals |
Call: 0300 102 1234 (Support Line) / 0300 123 3393 (Infoline) |
Reading Well for Children aged 7-11 and Reading Well for Teens |
Coventry Libraries offer book collections that provide children, young people and their families and carers with information, advice and support for coping with feelings and worries, daily life and getting through a tough time as well as boosting confidence. |
7-to-11-year-olds Parents and carers Professionals |
|
Rise (CAMHS) |
Self-help support for: Coping with Anxiety; Coping with uncertainty; Bereavement support; Loved one in hospital; Eating disorders; Coping with low mood; Emotional Regulation |
Up to 25-year-olds if there is a SEND need or Care Experienced. Parents and carers Professionals |
Website
|
SilverCloud Online Self Help |
“SilverCloud is a self-help package that gives you the tips and tools to be able to manage your own mental health and wellbeing. The tips and tools are based on a cognitive behavioural therapy (CBT) approach. It helps you challenge your thoughts, feelings and behaviours.” – NHS. Packages are available for Anxiety, Low Mood and Body Image. Those suitable will be given access after an initial assessment. Contact compass.cypeip@nhs.net if interested. |
14–19-year-olds |
Website
|
Service |
Description |
Audience |
Contact details/links |
---|---|---|---|
Alumina |
7-week free online course for children aged 10-17 experiencing self-harm |
14- to 17-year-olds |
Website |
Anna Freud Mental Health Lead Resource Hub |
This mental health lead resource hub has been created in partnership with and funded by the Department for Education, with new resources added regularly. It is a resource hub for a whole-school or college approach. |
Professionals (Education) |
Website |
Battlescars |
We are a small, dedicated, 100% survivor-led and run charity offering local, regional, national as well as international support around self-harm. |
All ages |
Website |
Beacon House Self-Help Resources |
Beacon House is passionate about developing freely available resources so that knowledge about the healing of trauma and adversity is in the hands of those who need it. |
Parents and carers Professionals |
Website |
Calm Harm |
Calm Harm is a free app that helps you manage or resist the urge to self-harm. |
All ages |
Website |
Changing Faces |
At Changing Faces, we offer confidential, one-to-one social, emotional and psychological counselling and support sessions to people of all ages in the UK with a condition, mark or scar that affects their appearance (a visible difference). |
All ages |
Call: 0300 012 0275 (Monday to Friday, 10am-4pm) |
Charlie Waller |
We provide mental health training, resources and consultancy with a focus on children and young people. We work with young people, parents and carers, schools, colleges, universities and employers. |
All ages Parents and carers Professionals |
Website
|
Childline |
Childline is here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you. Childline is free, confidential and available any time, day or night |
Up to 19-year-olds |
Call: 0800 1111 |
Emotion Coaching UK |
Emotion Coaching uses moments of heightened emotion and resulting behaviour to guide and teach the child and young person about more effective responses |
Parents and carers Professionals |
Website |
Harmless |
Harmless is an organisation who works to address and overcome issues related to self-harm and suicide. Contains written information on self-harm for individuals affected and their families/friends. Also, a useful resource hub for professionals. |
All ages Parents and carers Professionals |
Website |
Head above the waves |
Free resources for supporting young people's mental health in schools. |
Professionals (Education) |
Website |
LifeSIGNS |
LifeSIGNS (Self-Injury Guidance & Network Support) is an online, user-led charitable organisation, founded in 2002 to create understanding about self-injury and provide information and support to people of all ages affected by self-injury across the UK. |
All ages |
|
RCPSYCH: Young people who self-harm: a guide for school staff. |
A guide for school staff developed by researchers and clinicians at the University of Oxford for school staff who may come into contact with students who have self-harmed or are at risk of self-harm. Here you will find information about self-harm and its impact, and some practical ways to help you support young people. |
Professionals (Education) |
Website |
Rethink Mental Illness |
Rethink provide advice by phone, email and webchat, as well as hosting online resources via their patient information forum. |
All ages |
Website
Call: 0808 801 0525 (Monday to Friday, 9:30am – 4pm) Email: advice@rethink.org |
Self-injury support |
We focus on improving support and knowledge around self-injury. Our confidential helpline is open from 7pm to 10pm every Monday and Thursday. |
All ages |
Call: 0808 800 8088 Text: 07537 432 444 |
Staying Safe |
The Staying Safe website is a potentially life-saving resource developed by 4 Mental Health, with invaluable input from our Expert Reference Group of international academics, people with lived experience (including of surviving a suicide attempt, self-harm, supporting a friend or family member or bereavement by suicide), suicide prevention experts, mental health practitioners, general practitioners, policy makers, public health experts, sector experts, educationalists and concerned citizens. |
All ages |
|
The Mental Health Foundation |
The mental health foundation site provides how to guides about a wide range of mental health problems as well as guides on how to support someone else with their mental health. |
All ages Parents and carers Professionals |
Website |
The Mix |
In our mental health support hub you’ll find information on every aspect of mental health, from clinical depression, anxiety and self harm, to eating disorders, body image, stress and supporting others. Whatever you, or someone you care about, are going through, The Mix is here to support you. Whether you feel like you hate your life or are struggling to make sense of why people self harm, we’ve got you covered with all the information and resources you need to find help. We’ve also got our friendly team on hand to help you seven days a week via crisis text line, phone and email. |
11- to 25-year-olds
|
Website
Text: THEMIX to 85258 (24/7) |
The Violet Project |
Online support group for people who care for someone who self-harms. The website also contains written advice for those supporting people who are self-harming and a bereavement support group for those affected by suicide. |
All ages |
Website |
Young Minds |
We provide young people with the tools to look after their mental health. We empower adults to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in. |
All ages Parents and carers Professionals |
Website |
Young Minds Parents Helpline |
We offer tailored information, advice and support to parents and carers who are concerned about their child or young person’s mental health. You can speak to us over the phone, or chat to us online. You can use our Helpline service if you are the parent or main carer of a child or young person aged 25 or under. Our service is available across the UK. It is free and confidential. |
Parents and carers |
Call: 0808 802 5544 (Monday to Friday, 9:30am – 4pm) |
Emergency and urgent mental health support
In an emergency, always contact 999. You can contact the local mental health crisis line 24/7, 365 days/year via NHS 111 and selecting 'mental health option'
CAMHS Rise - Navigation Hub
You can also consider contacting the CAMHS Rise – Navigation Hub