Key Performance Indicators 2023-2033

  • No of Trees - Total number of individual trees planted per annum.
  • % Canopy Cover - Percentage (%) of tree canopy cover within Coventry.
  • External Income - Total value (£) of external funding and private income secured per annum.
  • Volunteer Hours - Total number of volunteer hours per annum in relation to tree planting and management.
  • % customer satisfaction - Percentage (%) of local residents stating satisfied or very satisfied with tree service as part of triennial.
  • Complaints - No of complaints related to trees owned and maintained by Coventry City Council.
  • Community Tree Planting - Total number of community tree planting days per annum e.g. school or friends groups.

2020 (Year 0)

  Number of trees % canopy cover £ external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Baseline Number of trees: 0 % canopy cover: 15 £ external income: 0 Volunteer hours: 0 % customer satisfaction: 0 Complaints: 0 Community tree planting: 0
2021/22 (Year 1)
  Number of trees % canopy cover  £ external income Volunteer hours % customer satisfaction Complaints Community tree planting
Target Number of trees: 2000 % canopy cover: 15  £ external income: 2000 Volunteer hours: 100 % customer satisfaction: n/a Complaints: 0 Community tree planting: 5
2022/23 (Year 2)
  Number of trees % canopy cover £ external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Actual Number of trees: 0 % canopy cover: 15 £ external income: 0 Volunteer hours: 0 % customer satisfaction: n/a Complaints: 0 Community tree planting: 0
Target Number of trees: 13,000 % canopy cover: 15 £ external income: 3000 Volunteer hours: 100 % customer satisfaction: 75 Complaints: 0 Community tree planting: 5
2023/24 (Year 3)
  Number of trees % canopy cover £ external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Actual Number of trees: 0 % canopy cover: 0 £ external income: 0 Volunteer hours: 0 % customer satisfaction: 0 Complaints: 0 Community tree planting: 0
Target Number of trees: 15,000 % canopy cover: 15 £ external income: 5000 Volunteer hours: 200 % customer satisfaction: n/a Complaints: 0 Community tree planting: 5
2024/25 (Year 4)
  Number of trees % canopy cover £ external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Actual Number of trees: 0 % canopy cover: 0 £ external income: 0 Volunteer hours: 0 % customer satisfaction: n/a Complaints: 0 Community tree planting: 0
Target Number of trees: 20,000 % canopy cover: 15 £ external income: 5,000 Volunteer hours: 200 % customer satisfaction: n/a Complaints: 0 Community tree planting: 5
2025/26 (Year 5)
  Number of trees % canopy cover % external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Actual Number of trees: 0 % canopy cover: 0 % external income: 0 Volunteer hours: 0 % customer satisfaction: n/a Complaints: 0 Community tree planting: 0
Target Number of trees: 30,000 % canopy cover: 18 % external income: 10,000 Volunteer hours: 200 % customer satisfaction: 80 Complaints: 0 Community tree planting: 10
2026/27 (Year 6)
  Number of trees % canopy cover % external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Actual Number of trees: 0 % canopy cover: 0 % external income: 0 Volunteer hours: 0 % customer satisfaction: n/a Complaints: 0 Community tree planting: 0
Target Number of trees: 30,000 % canopy cover: 18 % external income: 10,000 Volunteer hours: 300 % customer satisfaction: n/a Complaints: 0 Community tree planting: 10
2027/28 (Year 7)
  Number of trees % canopy cover % external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Actual Number of trees: 0 % canopy cover: 0 % external income: 0 Volunteer hours: 0 % customer satisfaction: n/a Complaints: 0 Community tree planting: 0
Target Number of trees: 50,000 % canopy cover: 18 % external income: 15,000 Volunteer hours: 300 % customer satisfaction: n/a Complaints: 0 Community tree planting: 15
2028/29 (Year 8)
  Number of trees % canopy cover % external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Actual Number of trees: 0 % canopy cover: 0 % external income: 0 Volunteer hours: 0 % customer satisfaction: n/a Complaints: 0 Community tree planting: 0
Target Number of trees: 50,000 % canopy cover: 18 % external income: 20,000 Volunteer hours: 500 % customer satisfaction: 85 Complaints: 0 Community tree planting: 15
2029/30 (Year 9)
  Number of trees % canopy cover % external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Actual Number of trees: 0 % canopy cover: 0 % external income: 0 Volunteer hours: 0 % customer satisfaction: 0 Complaints: 0 Community tree planting: 0
Target Number of trees: 75,000 % canopy cover: 19 % external income: 20,000 Volunteer hours: 500 % customer satisfaction: n/a Complaints: 0 Community tree planting: 15
2030/31 (Year 10)
  Number of trees % canopy cover % external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Actual Number of trees: 0 % canopy cover: 0 % external income: 0 Volunteer hours: 0 % customer satisfaction: n/a Complaints: 0 Community tree planting: 0
Target Number of trees: 75,000 % canopy cover: 20 % external income: 20,000 Volunteer hours: 500 % customer satisfaction: n/a Complaints: 0 Community tree planting: 15
Totals
  Number of trees % canopy cover % external income Volunteer hours % customer satisfaction Complaints Community tree planting
 Actual Number of trees: 0 % canopy cover: 0 % external income: 0 Volunteer hours: 0 % customer satisfaction: 0 Complaints: 0 Community tree planting: 0
Target Number of trees: 360,000 % canopy cover: 20 % external income: 110,000 Volunteer hours: 2,900 % customer satisfaction: 85% Complaints: 0 Community tree planting: 100