Key Performance Indicators 2023-2033
- No of Trees - Total number of individual trees planted per annum.
- % Canopy Cover - Percentage (%) of tree canopy cover within Coventry.
- External Income - Total value (£) of external funding and private income secured per annum.
- Volunteer Hours - Total number of volunteer hours per annum in relation to tree planting and management.
- % customer satisfaction - Percentage (%) of local residents stating satisfied or very satisfied with tree service as part of triennial.
- Complaints - No of complaints related to trees owned and maintained by Coventry City Council.
- Community Tree Planting - Total number of community tree planting days per annum e.g. school or friends groups.
Number of trees | % canopy cover | £ external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Baseline | Number of trees: 0 | % canopy cover: 15 | £ external income: 0 | Volunteer hours: 0 | % customer satisfaction: 0 | Complaints: 0 | Community tree planting: 0 |
Number of trees | % canopy cover | £ external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Target | Number of trees: 2000 | % canopy cover: 15 | £ external income: 2000 | Volunteer hours: 100 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 5 |
Number of trees | % canopy cover | £ external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Actual | Number of trees: 0 | % canopy cover: 15 | £ external income: 0 | Volunteer hours: 0 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 0 |
Target | Number of trees: 13,000 | % canopy cover: 15 | £ external income: 3000 | Volunteer hours: 100 | % customer satisfaction: 75 | Complaints: 0 | Community tree planting: 5 |
Number of trees | % canopy cover | £ external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Actual | Number of trees: 0 | % canopy cover: 0 | £ external income: 0 | Volunteer hours: 0 | % customer satisfaction: 0 | Complaints: 0 | Community tree planting: 0 |
Target | Number of trees: 15,000 | % canopy cover: 15 | £ external income: 5000 | Volunteer hours: 200 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 5 |
Number of trees | % canopy cover | £ external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Actual | Number of trees: 0 | % canopy cover: 0 | £ external income: 0 | Volunteer hours: 0 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 0 |
Target | Number of trees: 20,000 | % canopy cover: 15 | £ external income: 5,000 | Volunteer hours: 200 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 5 |
Number of trees | % canopy cover | % external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Actual | Number of trees: 0 | % canopy cover: 0 | % external income: 0 | Volunteer hours: 0 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 0 |
Target | Number of trees: 30,000 | % canopy cover: 18 | % external income: 10,000 | Volunteer hours: 200 | % customer satisfaction: 80 | Complaints: 0 | Community tree planting: 10 |
Number of trees | % canopy cover | % external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Actual | Number of trees: 0 | % canopy cover: 0 | % external income: 0 | Volunteer hours: 0 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 0 |
Target | Number of trees: 30,000 | % canopy cover: 18 | % external income: 10,000 | Volunteer hours: 300 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 10 |
Number of trees | % canopy cover | % external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Actual | Number of trees: 0 | % canopy cover: 0 | % external income: 0 | Volunteer hours: 0 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 0 |
Target | Number of trees: 50,000 | % canopy cover: 18 | % external income: 15,000 | Volunteer hours: 300 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 15 |
Number of trees | % canopy cover | % external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Actual | Number of trees: 0 | % canopy cover: 0 | % external income: 0 | Volunteer hours: 0 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 0 |
Target | Number of trees: 50,000 | % canopy cover: 18 | % external income: 20,000 | Volunteer hours: 500 | % customer satisfaction: 85 | Complaints: 0 | Community tree planting: 15 |
Number of trees | % canopy cover | % external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Actual | Number of trees: 0 | % canopy cover: 0 | % external income: 0 | Volunteer hours: 0 | % customer satisfaction: 0 | Complaints: 0 | Community tree planting: 0 |
Target | Number of trees: 75,000 | % canopy cover: 19 | % external income: 20,000 | Volunteer hours: 500 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 15 |
Number of trees | % canopy cover | % external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Actual | Number of trees: 0 | % canopy cover: 0 | % external income: 0 | Volunteer hours: 0 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 0 |
Target | Number of trees: 75,000 | % canopy cover: 20 | % external income: 20,000 | Volunteer hours: 500 | % customer satisfaction: n/a | Complaints: 0 | Community tree planting: 15 |
Number of trees | % canopy cover | % external income | Volunteer hours | % customer satisfaction | Complaints | Community tree planting | |
---|---|---|---|---|---|---|---|
Actual | Number of trees: 0 | % canopy cover: 0 | % external income: 0 | Volunteer hours: 0 | % customer satisfaction: 0 | Complaints: 0 | Community tree planting: 0 |
Target | Number of trees: 360,000 | % canopy cover: 20 | % external income: 110,000 | Volunteer hours: 2,900 | % customer satisfaction: 85% | Complaints: 0 | Community tree planting: 100 |