Trustmark Scheme
Ask friends or family to recommend good traders they have dealt with, but if they cannot help, it is best to use a trader that is a member of the Trustmark scheme or member of a trade association. Some trade associations operate a code of practice for their traders, and can help resolve any issues with their members if that code is broken, but the help they offer does vary, so check each trade association carefully.
However, watch out for traders who claim to be members when they are not, so always check out any claims and credentials.
Business Compliance Team
Open 9am–5pm Monday to Friday (excluding bank holidays)