Mobility Credits - Print version

Find out if you are eligible and how to apply

Will I be eligible for mobility credits?

To be eligible you need to satisfy these criteria:

1. You need to be a resident of one of the following Coventry Wards:
   • Earlsdon
   • Foleshill
   • Holbrook
   • Radford
   • Sherbourne
   • St Michael’s
   • Upper Stoke
   • Whoberley

The scheme is limited to specific areas of Coventry. Air quality concerns in the city are specific to certain areas, and we want to improve air quality in those places first. We also want to make sure that participants in the scheme have access to the best possible transport options. If you are not sure which ward you live in, you can also check this using our online checker .

Your car must either of these specifications:

• be a diesel car that was registered for the first time in the UK before 2016 – the majority of these cars are not Euro 6 compliant  
• be a petrol car that was registered for the first time in the UK before 2011 – the majority of these cars are not Euro 5 compliant

And also:

• have been registered in your name since 1st April 2020 or earlier
• have a current valid MOT certificate

We are looking to take vehicles that pollute the most off Coventry roads. You can check your vehicle logbook document to find out more details about the date when your vehicle was first registered in the UK.

How can I apply for mobility credits?

If you want to apply for mobility credits, you need to follow two steps:

1. Register your interest in mobility credits
   Register your interest [https://forms.office.com/Pages/ResponsePage.aspx?id=RetZCK7xCk6e-ubWa7tnL78JKcSogLFIgnYAxdF25JxUQzdDVzgxWkpOWUhRR0hDOVJISFIzV0pTSS4u]. You will need to fill in the form with some information about you and your car. After this, we will email you within five days to let you know whether you are eligible or not.
2. Submit your application for mobility credits
   If you are eligible, you will receive an email with a link that allows you to apply for mobility credits. You will need to upload a photo of one page of your vehicle logbook (V5C) document.
   Following this, we will check your document and inform you about your acceptance into the scheme. We will give you information about how to arrange the collection of your car. We will arrange the delivery of your card that will be loaded with your mobility credits.

Deadlines

The deadline to submit an expression of interest form was Monday 28 March, 5pm.

If you are eligible, you will be invited to submit a full application. The deadline for full applications is Thursday 31 March, 5pm.

Find out how to use your mobility credits to pay for transport services

How can I use my mobility credits?

• If you take part in the scheme, you will receive £3,000 in mobility credits in exchange to your car
• The mobility credits will be available for you to use them within a two-year period
• The credits are issued on a prepaid debit card that will only be usable on transport services
• You can use the card to pay for journeys (for you and your household) like you would using any other card
• You can also buy cycling assets (bikes, e-bikes and relevant accessories) with your mobility credits from one of our selected suppliers

Can I pay for the travel of other members of my household?

You can use your credits to pay for your own travel and the travel of others in your household (people who live with you)

What transport services can I pay for with my mobility credits?

• You can spend the credits on bus, train, tram, car hire, car club, bikeshare, taxi and e-scooter in the West Midlands (and more transport services when these become available)
• You can use the credits to travel to other cities outside the West Midlands (e.g. London, Manchester), e.g. by train*

*Please note that we cannot guarantee that the mobility credits will work for all transport services in places outside the West Midlands

To use buses or trams

Use your mobility credits on any bus or tram in the West Midlands. Simply use the card that is loaded with your credits to pay in the vehicle, and the fare will be deducted from your mobility credits balance. You can also use your mobility credits to buy or top up your Swift Card [https://www.networkwestmidlands.com/swift/].

To use trains

Use your mobility credits card to buy train tickets at a rail station ticket machine or ticket office, or use a mobile app like West Midlands Railway [https://www.westmidlandsrailway.co.uk/].

To hire a bike

Hire a bike from West Midlands Cycle Hire [https://www.wmcyclehire.co.uk/] which have over 20 docking stations across Coventry city centre. Download the cycle hire app and use your mobility credits card to pay for your bike journeys.

To use the new West Midlands on-demand

West Midlands On-demand [https://www.wmnetwork.co.uk/ways-to-travel/buses/on-demand-buses/] is a new type of bus service available in Coventry and the University of Warwick. It does not follow a specific route. You can book a journey without needing to use a specific bus number or stop.

To hire a vehicle

Hire a vehicle from your local Enterprise branch [https://www.enterprise.co.uk/en/home.html] or reserve an on-street Enterprise Car Club vehicle. [https://www.enterprisecarclub.co.uk/gb/en/home.html]

To hire an e-scooter

You can use your mobility credits card to pay for journeys by shared Voi e-scooters [https://www.voiscooters.com/] in areas of Coventry.

To use a taxi

Use your mobility credits to pay for taxis and private hire vehicles (either using smartphone applications or hailing a black cab in the street)

Why we are trialling the mobility credits

Although air quality in Coventry [https://www.coventry.gov.uk/airquality] has improved a lot in recent decades, it still exceeds the National Objective for Nitrogen Dioxide levels at several locations. Poor air quality has adverse effects on the health of people living and working in Coventry.

Changing from driving to using more sustainable transport, including walking and cycling, will reduce carbon emissions from transport, helping tackle climate change. It can also reduce congestion on roads, providing a cost-effective and convenient way to get around.

The trial is part of the West Midlands Future Transport Zone, a £22m programme that aims to investigate how new technologies can be used to support people moving around the West Midlands in a more sustainable way - reducing congestion, improving air quality and tackling climate change.