Continued financial sustainability of the Council metrics

Metric

Previous

Current

Comparators

Progress

Target

Status

Business rates total rateable value (and collection rate)

£316m 98.0% (2022/23)

£342m 95.6% (2023/24)

WMCA 96.2% (2022/23), England 96.8% (2022/23)

Got worse

≥ 98%

Off-target

Council tax collection rate

94.3% (2022/23)

93.7% (2023/24)

 WMCA 94.2% (2022/23), England 96.0% (2022/23)

Got worse

≥ 95%

Off-target

Core employee headcount (full-time equivalents, fte)

4,134 (March 2023)

4,188 (March 2024)

N/A

Cannot say, no clear direction of travel

None set

No target set

Council staff sickness absence

 13.3 days per FTE (2022/23)

 13.4 days per FTE (2023/24)

N/A

Got worse

To decrease

Off-target

Spend on agency staff

£8,699,483 (2022/23)

 

£11,111,652 (2023/24)

 

N/A

Got worse

To decrease

Off-target

Participation in the staff survey

1,304 (32%)        (July2022)

2,173 (40%)        (October 2023)

N/A

Improved (or target already achieved)

To increase

On-target

Workforce representative of the City wide population compared to 2021 ONS Census (ethnicity, disability and sexual orientation as the under-represented groups in CCC)

Cannot say, no clear direction of travel

To increase representation

No target set

Part 1 - % of workforce aged 16-34 compared to ONS (% of Coventry aged 16-67 ONS Census 2021)

16.50%

19.20%

43.90%

Improved (or target already achieved)

To be representative of the city

 

No target set

Part 2 - Legal sex profile of workforce compared to ONS (% of Coventry aged 16-67 ONS Census 2021)

 

Female - 68.98%     Male - 31.02%

Female - 68.23%    Male - 31.77%

Female - 49.7% Male - 50.3%

Similar, unchanged or statistically insignificant

To be more representative of the city

No target set

Part 3 - % of workforce that is Black, Asian and Minority Ethnic  compared with Coventry profile

20.76%

22.61%

34.5%  (Coventry Census 2021)

Improved (or target already achieved)

To be more representative of the city

No target set

Part 4 - % workforce declaring a disability compared with 2021 ONS Census Coventry profile

6.89%

6.91%

16.60%

Similar, unchanged or statistically insignificant

To be more representative of the city

No target set

Part 5 - % % workforce from LGBT+ community compared with 2021 ONS Census Coventry profile

3.11%

3.12%

3.16%

Similar, unchanged or statistically insignificant

To be more representative of the city

No target set

Number of transactions completed through self-service channels

432,473 (2022/23)

 455,612 (2023/24)

N/A

Improved (or target already achieved)

To increase

On-target

Households with access to full fibre and/or gigabit internet

96.5%

97.1%

England 62% (2023)

Improved (or target already achieved)

To increase

On-target

Households at risk of digital exclusion (Measure of digital inclusion/exclusion)

Metric to be defined, no data available

Metric to be defined, no data available

N/A

Not available or no updated data

To decrease

No target set

Sustainable medium-term financial position

Balanced budget 2023/24 – future years show a deficit

Balanced budget 2024/25 – future years show a deficit

N/A

Similar, unchanged or statistically insignificant

Sustainable

On-target

Metric

Previous

Current

Comparators

Progress

Target

Status

Savings targets met

85% delivered - £2.7m out of £3.2m (2022/23)

99% delivered

£13.4m out of £13.5m

N/A

Improved (or target already achieved)

To increase

On-target

Balanced budget position in year

£6.7m overspent (2022/23)

£1.8m overspent (2023/24)

N/A

Improved (or target already achieved)

To improve

On-target