Continued financial sustainability of the Council metrics
Metric |
Previous |
Current |
Comparators |
Progress |
Target |
Status |
Business rates total rateable value (and collection rate) |
£316m 98.0% (2022/23) |
£342m 95.6% (2023/24) |
WMCA 96.2% (2022/23), England 96.8% (2022/23) |
Got worse |
≥ 98% |
Off-target |
Council tax collection rate |
94.3% (2022/23) |
93.7% (2023/24) |
WMCA 94.2% (2022/23), England 96.0% (2022/23) |
Got worse |
≥ 95% |
Off-target |
Core employee headcount (full-time equivalents, fte) |
4,134 (March 2023) |
4,188 (March 2024) |
N/A |
Cannot say, no clear direction of travel |
None set |
No target set |
Council staff sickness absence |
13.3 days per FTE (2022/23) |
13.4 days per FTE (2023/24) |
N/A |
Got worse |
To decrease |
Off-target |
Spend on agency staff |
£8,699,483 (2022/23)
|
£11,111,652 (2023/24)
|
N/A |
Got worse |
To decrease |
Off-target |
Participation in the staff survey |
1,304 (32%) (July2022) |
2,173 (40%) (October 2023) |
N/A |
Improved (or target already achieved) |
To increase |
On-target |
Workforce representative of the City wide population compared to 2021 ONS Census (ethnicity, disability and sexual orientation as the under-represented groups in CCC) |
Cannot say, no clear direction of travel |
To increase representation |
No target set |
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Part 1 - % of workforce aged 16-34 compared to ONS (% of Coventry aged 16-67 ONS Census 2021) |
16.50% |
19.20% |
43.90% |
Improved (or target already achieved) |
To be representative of the city
|
No target set |
Part 2 - Legal sex profile of workforce compared to ONS (% of Coventry aged 16-67 ONS Census 2021)
|
Female - 68.98% Male - 31.02% |
Female - 68.23% Male - 31.77% |
Female - 49.7% Male - 50.3% |
Similar, unchanged or statistically insignificant |
To be more representative of the city |
No target set |
Part 3 - % of workforce that is Black, Asian and Minority Ethnic compared with Coventry profile |
20.76% |
22.61% |
34.5% (Coventry Census 2021) |
Improved (or target already achieved) |
To be more representative of the city |
No target set |
Part 4 - % workforce declaring a disability compared with 2021 ONS Census Coventry profile |
6.89% |
6.91% |
16.60% |
Similar, unchanged or statistically insignificant |
To be more representative of the city |
No target set |
Part 5 - % % workforce from LGBT+ community compared with 2021 ONS Census Coventry profile |
3.11% |
3.12% |
3.16% |
Similar, unchanged or statistically insignificant |
To be more representative of the city |
No target set |
Number of transactions completed through self-service channels |
432,473 (2022/23) |
455,612 (2023/24) |
N/A |
Improved (or target already achieved) |
To increase |
On-target |
Households with access to full fibre and/or gigabit internet |
96.5% |
97.1% |
England 62% (2023) |
Improved (or target already achieved) |
To increase |
On-target |
Households at risk of digital exclusion (Measure of digital inclusion/exclusion) |
Metric to be defined, no data available |
Metric to be defined, no data available |
N/A |
Not available or no updated data |
To decrease |
No target set |
Sustainable medium-term financial position |
Balanced budget 2023/24 – future years show a deficit |
Balanced budget 2024/25 – future years show a deficit |
N/A |
Similar, unchanged or statistically insignificant |
Sustainable |
On-target |
Metric |
Previous |
Current |
Comparators |
Progress |
Target |
Status |
Savings targets met |
85% delivered - £2.7m out of £3.2m (2022/23) |
99% delivered £13.4m out of £13.5m |
N/A |
Improved (or target already achieved) |
To increase |
On-target |
Balanced budget position in year |
£6.7m overspent (2022/23) |
£1.8m overspent (2023/24) |
N/A |
Improved (or target already achieved) |
To improve |
On-target |