Community-based support services (all client groups)
Home support:
Approximately 40% of people in receipt of long-term support in Coventry receive a home support package (March 2024). The Coventry home support market is currently commissioned in two parts, Short Term Home Support (STHS) and Long-Term Home Support (LTHS). STHS provides up to six-weeks care and support aiming to facilitate individuals regaining skills, confidence and independence which may have been lost following an acute episode or other incident. The service was recently retendered and new contracts commenced in May 2024. We are operating with four providers in designated zones covering all areas of the city. This provision is closely aligned to our Improving Lives Programme, where providers work in partnership with health and social care professionals to ensure a joined-up approach for people requiring support. Providers will use technology to provide ‘real time’ updates to health and social care staff on how a person is progressing to support decision making, with the overall aim of improving outcomes for people receiving short term home support.
LTHS is currently delivered by nine long term home support providers covering specific parts of the city (zones) with two contingency providers to support if required and two legacy providers. LTHS will be re-commissioned during 2024 with contracts due go live during the second half of 2025, and we are keen to develop new ways of working and offer opportunities for SME’s and microenterprises within this.
Telecare:
In Coventry, telecare is an umbrella term used for a variety of equipment and technology, for example sensors to help promote safety wherever the person lives. As at March 2024, 2370 individuals were in receipt of Telecare.
Adaptations:
Adaptions help to assist people to remain independent at home. They include minor adaptations, for example banister rails, grab rails, and installation of intercom systems, as recommended by Community / Hospital Occupational Therapy staff, Physiotherapists and District Nurses. A total of 2147 people are in receipt of equipment or have received adaptations (March 2024). Major adaptations are also available to individuals through the Disabled Facilities Grant (DFG) subject to assessment and means testing (dependant on value).