People Plan 2023 - 2025

Commitment - Digital HR

Our aim is to introduce
Area	Outcome – what will this achieve?	Who will help us to achieve this?	How will we measure our success?	Timescale
Area: An improved appraisal and talent management system	Outcome – what will this achieve?: A better and integrated method to undertake appraisal and introduce talent management Ability to review the D&I aspects	Who will help us to achieve this?: People & Culture Team HR Digital Team	How will we measure our success?: Improvements made to the system	Timescale: March 2025
Area: An streamlined leavers process for employees and managers	Outcome – what will this achieve?: Clear and efficient processes for employees and managers Greater consistency across the organisation Reduction in overpayments	Who will help us to achieve this?: People and Culture Team Payroll Team Resourcing Team HR Business Partners (HRBPs) ICT and Digital Team HR Digital Team	How will we measure our success?: Improved leaver survey feedback Reduction in overpayments	Timescale: July 2023
Area: The quality standard ISO 9001 with our payroll service for its processes and procedures	Outcome – what will this achieve?: Become more efficient, continuously improve and leading to increased customer satisfaction	Who will help us to achieve this?: Payroll Team External Accreditation company	How will we measure our success?: Working to the standards	Timescale: March 2024

Our aim is to grow
Area	Outcome – what will this achieve?	Who will help us to achieve this?	How will we measure our success?	Timescale
Area: The new operational tool for all aspects of workforce reporting including diversity into the organisation Developing HR Data Warehouse to include workforce analytics for Senior Managers and Business Alerts for specific tasks	Outcome – what will this achieve?: Provide data to enable evidenced based decisions and informed actions. Support strategic decisions in relation to current and future workforce. Enable managers to be alerted to complete specific tasks in relation to their employees.	Who will help us to achieve this?: HR Digital Team ICT HR Team Members Service Users / Representatives	How will we measure our success?: Feedback from users	Timescale: June 2023
Area: The revised e-learning platform for employees and managers	Outcome – what will this achieve?: The revised e-learning platform for employees and managers	Who will help us to achieve this?: Corporate Learning & Development Team	How will we measure our success?: Training survey feedback	Timescale: July 2023
Area: Improving and where possible digitalising other HR processes, including but not limited to the probation process	Outcome – what will this achieve?: Easier streamlined processes that link policy, payroll, and manager responsibilities	Who will help us to achieve this?: Trade Union Colleagues Transformation Team / ICT & Digital Team(s) HR Digital Team	How will we measure our success?: Implementing and embedding new ways of working Reduction of paper-based activities	Timescale: January 2024

Our aim is to sustain
Area	Outcome – what will this achieve?	Who will help us to achieve this?	How will we measure our success?	Timescale
Area: Digitisation of the payroll operation through use of technology to enable improved digital processes and procedures	Outcome – what will this achieve?: Reduce the time taken to administer payroll operations for both user and payroll Streamline processes	Who will help us to achieve this?: HR system supplier HR Digital Team Payroll Team ICT & Digital Team(s)	How will we measure our success?: Increase in time efficiency Reduction in errors and manual processes	Timescale: March 2024

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