People Plan 2023 - 2025

Commitment - Digital HR

Our aim is to introduce
Area	Outcome – what will this achieve?	Who will help us to achieve this?	How will we measure our success?	Timescale
An improved appraisal and talent management system	A better and integrated method to undertake appraisal and introduce talent management Ability to review the D&I aspects	People & Culture Team HR Digital Team	Improvements made to the system	March 2025
An streamlined leavers process for employees and managers	Clear and efficient processes for employees and managers Greater consistency across the organisation Reduction in overpayments	People and Culture Team Payroll Team Resourcing Team HR Business Partners (HRBPs) ICT and Digital Team HR Digital Team	Improved leaver survey feedback Reduction in overpayments	July 2023
The quality standard ISO 9001 with our payroll service for its processes and procedures	Become more efficient, continuously improve and leading to increased customer satisfaction	Payroll Team External Accreditation company	Working to the standards	March 2024

Our aim is to grow
Area	Outcome – what will this achieve?	Who will help us to achieve this?	How will we measure our success?	Timescale
The new operational tool for all aspects of workforce reporting including diversity into the organisation Developing HR Data Warehouse to include workforce analytics for Senior Managers and Business Alerts for specific tasks	Provide data to enable evidenced based decisions and informed actions. Support strategic decisions in relation to current and future workforce. Enable managers to be alerted to complete specific tasks in relation to their employees.	HR Digital Team ICT HR Team Members Service Users / Representatives	Feedback from users	June 2023
The revised e-learning platform for employees and managers	The revised e-learning platform for employees and managers	Corporate Learning & Development Team	Training survey feedback	July 2023
Improving and where possible digitalising other HR processes, including but not limited to the probation process	Easier streamlined processes that link policy, payroll, and manager responsibilities	Trade Union Colleagues Transformation Team / ICT & Digital Team(s) HR Digital Team	Implementing and embedding new ways of working Reduction of paper-based activities	January 2024

Our aim is to sustain
Area	Outcome – what will this achieve?	Who will help us to achieve this?	How will we measure our success?	Timescale
Digitisation of the payroll operation through use of technology to enable improved digital processes and procedures	Reduce the time taken to administer payroll operations for both user and payroll Streamline processes	HR system supplier HR Digital Team Payroll Team ICT & Digital Team(s)	Increase in time efficiency Reduction in errors and manual processes	March 2024